Call Center Outsourcing – How to Find the Best BPO

Outsourcing your call center could be the best decision you can make to free up your time and allow you to focus on your core business. Due to its vast experience, call centers have gained expertise in specific industries such as telecommunications, technical support, financial, and retail, which made them industry experts and provided added value. Modern call centers are using innovative technology such as cloud-based solution that enhances their ability to provide speedy and high level customer service.

Outsourced call centers also provide access to multitude of experienced people and resources and capable of ramping up quickly to handle immediate needs if ever a large volume of calls will come unexpectedly to meet the market demands.

A lot could be said about the benefits of call center outsourcing, and once you decide to outsource, the next important decision you need to make is to find the best BPO who knows how to avoid common pitfalls and has enough experience to entrust your customers.

To get an informed decision, prepare some questions ahead before meeting your prospective partner. And to guide you, following are the questions you can refer to as you prepare your own.

• How would you manage the transition of my business?
• What specialized service do you have that sets you apart from your competitors?
• I have invested a lot of time and effort building my brand and reputation, if I hand over my customers to you, how will you demonstrate your commitment to my brand and company?
• How would you adhere to my company’s values, maintaining high level of quality and customer service?
• How do you train your agents for specific products? And do you have accent training if you use offshore agents?
• What specific metrics do you commonly use to gauge success and how do I get updates with regard to your performance?
• How do you keep confidential data secured?
• Do you have any emergency plans to ensure business continuity? What is your disaster recovery plan? Do you have a workable system in place to ensure minimal, if not uninterrupted business operation in cases of disruptive events?
• How do you comply with certain regulations and laws?
• If I decide to end our contract because I am not satisfied with the service, what exit strategies or plans do you have in place?

The success of most outsourced call center relationships are based on good communication. Both parties should work together to ensure that your goals are met. Communicating each of your expectations will not only benefit both your companies, but will lead to better customer service and satisfied customers. And as you move forward, it’s a good practice to recognize that your BPO provider, together with their agents deserve the same level of attention or recognition that you would provide your employees if they perform the same.

Transcom

Transcom is a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate. Their broad service portfolio supports every stage of the customer lifecycle, from acquisition through service, retention, cross and upsell, then on through early and contingent collections to legal recovery. Through their global network, they provide service in any country where their clients have customers, accessing the most appropriate skills and deploying the best communication channels in the most cost effective locations.

What Transcom offers to their employees

Competitive salaries and benefits

Incentives linked to personal performance and the results you deliver for their clients

Regular performance reviews linked to personal development plans

Consistent training and objective coaching

Friendly and fun working environments

Job Openings at Transcom

Customer Retention

Customer Service

Technical Support

Transcom Canada Location

Barrie, Ontario

110 Dunlop Street, W.

Canada L4N 4Y4

T: 1 905 323 3939

Brockville, Ontario

100 Strowger Blvd

Canada K6V 5J9

T: 1 866 232 6834

Chatham, Ontario

745 Richmond Street

Canada N7M 5J5

T: 1 866 842 4551

Cobourg, Ontario

Northam Industrial Park Bldg #13

739 D'Arcy St. PO Box #276

Canada K9A 4K8

T: 1 800 351 5938

London, Ontario

148 Fullarton St., Suite 400

Canada N6A 5P3

T: 1866 399 1415

Montreal, Quebec

1980 Sherbrooke West, Suite 640

Canada H3H 1E8

T: 1 866 322 1788

Oromocto, New Brunswick

Oromocto Business Complex

281 Restigouche Road

Canada E2V 2H2

T: 1 866 744 0503

Owen Sound, Ontario

1600 18th Avenue East

Canada N4K 5N3

T: 1 866 787 3288

St. Catharines, Ontario

80 King Street, Suite 300

Canada L2R 7G1

T: 905 323 3939

Sault Ste. Marie, Ontario

24 Second Line Road West

Canada P6C 2H9

T: 1 800 869 5427

Toronto, Ontario

703 Evans Ave, Suite 200

Canada M9C 5E9

T: 1 877 637 2615

Transcom USA Location

Lafayette, Louisiana 1819 Moss Street

Northgate Mall

USA 70501

T: +1 877 637 2615

Niagara Falls, New York

1000 Young Street

Tonawanda, New York USA 14150

T: +1 716 743 2024

San Antonio, Texas

6660 First Park Ten, Tech Center

San Antonio, Texas

78213

T: +1 877 637 2615

Cloud 10 Corporation, A Transcom Company

6786 South Revere Parkway

Suite 100

Centennial, CO 80112

T:  + 1 303 952 3215

Transcom Philippines Address

Transcom Center Building

Las Fiestas Road,

Frontera Verde Compound,

1600 Pasig City, Metro Manila

T: +63 2 702 2400

Lopue’s South Square, Araneta St., Bgy.

Tangub, Bacolod City,

T: +63 34 444 3140

Amigo Terrace Hotel and Mall

Corner Iznart and Delgado Streets

Iloilo City

T:  +63 33 509 2061

    

Alorica

Trusted by leading Fortune 500 and government agency clients, Alorica is an innovator in outsourced Contact Management Solutions for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors.  Alorica offers a wide range of call center services designed to help you create, cultivate and maintain your most precious asset—your customer relationships.

The company was founded in 1999 by Andy Lee. Since its founding, Alorica has experienced continued and progressive growth both internally and through the acquisition of other customer contact services companies throughout the U.S. and abroad. The Alorica Family of Companies now includes Ryla, PRC, and, most recently, the addition of Advanced Contact Solutions (ACS) (now named Alorica Pacific Rim, Inc.) based in the Philippines.

Call Center Jobs Available at Alorica

Alorica recognizes that their responsibility to their call center agents goes beyond the workplace. That’s why they offer a comprehensive benefits program designed to support the health, wellness and financial security of their employees, from full medical coverage to generous paid holidays and vacations. Alorica’s benefits program is a vital component of their total compensation package, providing a firm foundation for today—and ensuring their agents and their family a healthier, brighter tomorrow.

Once you get a job in Alorica, you will enjoy these great benefits, which include:

Comprehensive Health Care

Medical/Prescription Coverage

Dental Coverage

Vision Coverage

Flexible Spending Accounts

Health Care Account

Dependent Care Account

Survivor/Disability Benefits

Life Insurance

Short-term Disability

Long-Term Disability

Financial Plans

401(k) Retirement Plan

Paid Time Off

Paid Time Off, Holiday Pay

Paid Training

Additional Benefits

Tuition Reimbursement

Flexible Schedules

Sales Commissions (position specific)

Employee Recognition Programs

Employee Referral Bonus

Direct Deposit

National Discount Programs

Note: The programs listed above relate to U.S. associates only; programs outside of the U.S. may be different in scope. Your eligibility for the mentioned benefits may vary according to your employment status and/or length of service

Current Job Openings at Alorica

Alorica is currently seeking bright, motivated individuals to join their team of call center agents. Qualified candidates have exceptional communication skills, a fierce drive to succeed, and a genuine passion for helping people.

To learn about current career opportunities at Alorica, please visit them at:

Alorica Corporate Headquarters

14726 Ramona Ave., 3rd Floor

Chino, CA 91710 U.S.A.

Phone: 909-606-3600

33rd Floor Wynsum Corporate Plaza

Emerald Avenue, Ortigas Center, Pasig City

(Three blocks behind SM Mega Mall B)

27th Floor IBM Plaza

Eastwood Libis, Quezon City

(beside Citibank Plaza)

Before proceeding to that exciting job opening at Alorica, prepare yourself with the following great tips from an insider:

·         Beating Tough Questions On A Call Center Job Interview

·         Enhance Your Technical Skills to Win that Job

·         Don't Stammer, Enhance Your Communications Skills

·         Philippine Labor Code for Night Workers

·         

Paramedix

Paramedix is one of the leading Medical Transcription business process outsourcing (BPO) service providers in the Philippines, offering unique solutions to medical business needs in the US and UK. They deliver accurate and timely medical transcription at the most competitive rates with the assurance that the highest security and quality standards are applied to each transaction. Paramedix provides a range of turn-around-times to suit your individual needs, all with a rigorous ISO compliant quality management system and six sigma quality methodology as standard to ensure that every commitment is met. Clients use the user-friendly system and HIPAA compliant workflow solution designed and developed by Paramedix to ensure an uninterrupted and secure service. All their medical allied staff are highly qualified, having undergone an extensive four months in-house training program before commencing transcription work using the latest US training techniques.

Paramedix Medical Transcription Job Offer

Paramedix is continuously recruiting for people to join their growing organization. If you would be interested to learn more about a career please free to contact their Human Resources department through email at careers@paramedix.biz.

Currently, Paramedix has the following available career openings:

•  Medical Transcriptions

•  Team Leaders

If you are interested, contact Paramedix at:

PARAMEDIX, INC.

Rosario Arcade,

LimKetKai Center,

Cagayan de Oro City,

Philippines

Telephone Nos.

US Tel: (+1) 310 601 8402

UK Tel: (+44) 121 288 3550

Phils Tel: (+63) 88 856 2241

TRG The Resource Group

TRG offers onshore, offshore, near-shore, and blended solutions. Their experts create brand-centric programs that can change the way their client’s customers think about and act toward their client’s product or service. TRG analytics and reporting services helps their clients achieve their business goals and drive continued success. Their commitment to partnership with their clients makes them more than an outsourced operational services provider. TRG Customer Solutions can serve as a strategic extension of one’s organization by offering effective ideas that supplement their clients’ in-house expertise.

TRG is a full-service provider of customer relationship management (CRM) business process outsourcing (BPO) services, including customer support and acquisition, market research, and back office services. Their clients depend on them for:

Industry-leading technologies and data security

Global delivery alternatives and “best shore” solutions

Custom solutions designed to meet unique requirements

Dedicated teams who are experienced in exceeding client expectations

Process oriented culture

Highest-quality personnel and locations

Call Center Jobs at TRG

TRG Philippines is hiring hundreds of call center professionals for their new and growing campaigns. Their employees enjoy an excellent compensation package with benefits, healthy working relationships, opportunities for advancement, personal development, and an exciting work environment. Take the next step of their career now! Check the call center job opportunities below for more information.

Customer Service Representatives

Inbound Sales Agents

Travel Sales Specialists

Outbound Sales Agents

Inbound Team Leads

Outbound Team Leads

Sales Trainers

Product Trainer for Telco

Foundation Skills Trainer

Apply Now! Send your resumes to phcareers@trgworld.com

TRG ADDRESS

Global Headquarter

1700 Pennsylvania Avenue NW

Suite 560 Washington DC 20006

+1.202.289.9898

TRG Philippines

8th Floor Hanston Building

Emerald Avenue Ortigas Center

Pasig City 1605

Related articles

• Call Centers in Ortigas Pasig City Philippines (callcentersphil.blogspot.com)

Startek Business Process Outsourcing

Startek has been in the BPO industry for 20 years. They offer a variety of customer management solutions providing front- to back-office capabilities utilizing their own delivery platform. StarTek includes onshore, near shore, offshore, and StarTek@Home outsourcing alternatives. Their solution configuration is aligned with their clients’ unique requirements. The claimed to deliver best-in-class expertise in the wireless, landline, cable/satellite, technology, and retail industries. Startek is flexible in designing solutions around their clients’ strategic goals. They also provide experienced management teams that bring together a well-trained, highly productive workforce, equipped with the right tools and technology.

StarTek was founded in 1987 as StarPak, a small product packaging and fulfillment company. Due to its success,they opened their first call center in Greeley and expanded their service offerings to include customer interaction management. StarTek now has over 20 call centers in North America, offering business process outsourcing (BPO) and other services such as customer care, technical and product support, and customer loyalty solutions in dynamic industries such as wireless, landline, cable/satellite, technology, and retail. Just last year, Startek has expanded by opening a call center in Costa Rica and a second call center in the Philippines.

What Startek Has to Offer to Their Employees

Employees are critical to their success and Startek continue to  strive to make their employees feel cared for and valued through recognition programs, benefits, incentives, a fun and dynamic work environment, and more.

Startek hires bright optimistic people to help them care for customers and solve problems. At StarTek you will work with the latest technology, learn new skills and be a part of a team that enjoys working with people. They are looking for employees who have a heart for customer service, show a promise of employee contribution, and have the potential to grow with the company.

If you are looking for a career at Startek, consider reading these great tips from an insider.

•        Beating Tough Call Center Interview Questions
•        Enhance Your Communication Skills
•         Enhance Your Technical Skills for Technical Support Job
•     Philippines Labor Code For Night Workers

Startek Address in the Philippines

StarTek International Limited Makati

SM CyberOne, Bel-Air

Makati City, Ph 1209

+632.811.7827

Startek Ortigas

Eton Cyberpod, Meralco Avenue, Ortigas Center

Ortigas, Ph

+632.811.7827

Related articles

• Henry County call center closes, leaving 631 jobless (justjobs.com)

CALL CENTERS IN DAVAO CITY

Listed here are Call Centers in Davao City

ADD Group of Companies

Door 1 Abasalo Bldg., Legaspi St.,

Davao City, Philippines

(63) 82.222.4357 to 58

(63) 82.300.9135

Aegis PeopleSupport (Davao)

A-301 Plaza de Luisa,

140 Ramon Magsaysay Ave.

Davao City Philippines

Bonusfon (Davao)

152 Nolasco Bldg., Bonifacio St.,

Davao City, Mindanao, 00063/8000

Philippines

Phone: 1-866-2630-701

Fax: 63-82-2225408

Bottomline Interactive Multimedia Speech Laboratory (Davao)

732 Bassmayor Road,

Daliao, Toril 8025

Davao City

Philippines

Phone +63 082-291-3789

Buzzfon (Davao)

152 Nolasco Bldg., Bonifacio St.,

Davao City, Mindanao, 00063/8000 Philippines

Phone : 63-82-225-5315

Mobile : 63-920-257-0992

Concentrix Davao

Damosa IT Park JP Laurel Avenue

Lanang, Davao City

Philippines

Fil-Can Communications Davao

Davao City, Mindanao

Philippines, 8000

Telephone:

Toll Free USA & Canada: + 1 (888) 537-9540

International: + 1 (949)-202-5359

UK (London): + 02079932357

Fax: + 1 (501) 642-1473

JMC WorldLink Davao

JMC Worldlink Corporation

#40 Quimpo Blvd., Ecoland

Davao City , Philippines 8000

Tel nos. (082) 303-1550, (082) 299-3601

Link2Support, Inc. Davao

Damosa Bldg. mamay Road

Lanang Davao City

Philippines

Network Bridging Services Davao

2/F, AMS Building, Torres St.,

Davao City

Philippines 8000

Next BPO Davao

2/F Fred-Ric Bldg.

McArthur Highway

Matina Davao

Philippines

Outsourceit2Philippines.com Davao

2nd Floor, Annex 2 - Technotrade Bldg.,

R. Castillo, Davao City, 8000

Philippines

Semprela Davao

#21 JH Bldg., Door 6

Generoso St., Obrero Davao

Philippines

Sutherland Global Services Davao

Building B, Luisa Complex, Jacinto Extension

Davao City, Philippines

Trends & Technologies Davao

Door III, 2/F Building I ATU Plaza

Governor Duterte Street

8000 Davao City

Philippines

Tricom Systems Davao

G/F LKT Building, R. Castillo St.,

Agdao, Davao City

Philippines

TryBPO Outsourcing Solutions Davao

3/F Sto. Niño Bldg., Km. 7 McArthur Highway
Bangkal, Davao City 8000, Philippines

CALL CENTERS IN CEBU CITY

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Access Direct Teksolutions
Bayantel Telecommunications Bldg.
Jakosalem Street, Cebu City,
Philipines
Phone No. - 1.714.625.8151
TollFree No. - 1.866.672.9975

ADD Force
Door B-Binamira Bldg.,
Gorordo Avanue, Cebu City
Philippines
032.412.6322
032.231.3550

AMPM CONNECT CALL CENTER, INC.
4th Floor, Gilaida Bldg., 218-G Osmena Blvd.,
Cebu City 6000 Philippines
Local # (63-32) 412-5273)
032-253-9799
U.S. # 323-866-5346. 323 488 9927

Bigfoot Global Solutions, Inc.
F. Ramos Street Cebu City 6000
Philippines

Brightpoint Philippines, Inc.
Cebu Service Centre
2nd Floor BF Building, N. Escario St.,
Cebu City, Philippines 6000

Calltek Center Int'l Inc JY Square IT Center
Cebu City
Philippines

Cebu Global Teleservices
2/F Mango Square Complex
Gen. Maxilom Avenue
Cebu City
Philippines
Phone: (032) 412 6375
(032) 412 6366
(032) 412 6376

Convergys Corporation
R. Arcenas Street
Arcenas Estates
Banawa Hills
Cebu City 6000
Philippines

Data Center Design Corporation (DCDC)
1329 corner Guadalupe Heights & V. Rama Avenue
Guadalupe, Cebu City
Philippines

Enabling Solutions, Inc.
Rm. 205 2nd Flr. Oftana Bldg. Capitol
Cebu City 6000 Philippines

eTelecare Global Solutions
5th & 6th Floor PIPC Engineering Sciences Building
Asiatown IT Park, Brgy. Apas, Lahug
Cebu City 6000
Cebu, Philippines
Tel: 63 (32) 411-9030

ExcelAsia

424 Wee Building
Gorordo Avenue
Lahug, Cebu City
Philippines
Tel.: (032) 231-4917
Fax: (032) 231-4917

Foxgate Solutions
Piazza Elesia Center
Talamban, Cebu City
Philippines 6000
Phone: (6332) 3448244
Fax: (6332) 3458140
USA/Canada:
Toll Free: 1.888.295.4851

Goldtelecomm Specialist, Inc.
2nd Floor Suite 203-204
The QC Pavilion Gorordo Avenue
Lahug Cebu City
Philippines

ICapital, Inc.
Suite 1201
12th Floor Ayala Life FGU CENTER
Cebu Business Park
Cebu City Philippines 6000

iCatchIT, Inc.
Suite 5, Park Terrace Bldg.
Nasipit Talamban
Cebu City, 6000 Philippines
Tel Nos:
Phone : (6332) 345-0567
Fax : (6332) 346-9038

iComm International
Unit 906 Keppel Center
Samar Loop Cardinal Rosales Ave.
Cebu Business Park, 6000 Cebu City
Philippines

iNTOUCH Cebu Philippines
Phone: +63 322 544 025
Fax: +63 322 540 128

Lexysoft Lexysoft Technology Center
Humabon Avenue, North Rec. Area
Cebu City, Philippines
Phone: +630322336350

Live Service
The Call Center of the Philippines
Basak, LapuLapu City,
Cebu, Philippines

Live2Sell, Inc.
5th Flr, Hyundai Bldg
A.S. Fortuna St
Mandaue City 6014
Cebu, Philippines
Phone: +63 32 345 1734
Fax: +63 32 345 1735

MSI-ECS #3 Rositas Compound, Ouano Avenue corner Circumferential Road, Mandaue,
Cebu City 6104 Philippines
Trunkline: (+6332) 345-9441 to 43,231-9845
Fax No.: +6332) 345-9445

MT LINK Asia, Inc.
Northgate Center, Banilad,
Cebu City, Philippines
U.S. Toll Free number 1-888-780-0278
Philippine Number: +6332 4162754

Northern Transcriptionworks, Inc.
Osmena Boulevard cor. J. Llorente St.
Cebu City, Philippines

Pacific Global Outsource Solutions, Inc.
Unit 601 PDI Condominium
Archbishop Reyes Avenue
Banilad, Cebu City
Philippines 6000

PeopleSupporteOffice 1, AsiaTown IT Park,
Apas, Cebu City, Philippines

Qualfone Cebu
6th Floor Skyrise Bldg Asiatown IT Park Lahug, Cebu City 6000
Philippines

Shem Data
Beside Cebu Coliseum
Sanciangco St.
Cebu 6000, Philippines
Mobile: +63917 4688107
Fax: +6332 - 2619784

Sykes Asia, Inc.
KRC Commerical Building 1
National Highway, Subangdaku
Mandaue City, Cebu
Philippines

Touch Asia Contact Solutions, Inc.
Unit A 15th floor, Metrobank Plaza Bldg.,
Osmeña Blvd., Cebu City Philippines

Trends & Technologies
3/F Ongtiak Business Center
65 General Maxilom Avenue
6000 Cebu City
Philippines
Tel: +63 32 412.4653, 253.7175
Fax: +63 32 253.4789

Tricom Systems Machay Building, 30 Gorordo Avenue,
Cebu City
Philippines
Phone: (32) 231-5117
(32) 233-7785,
(32) 232-6391
Fax: (32) 231-0681

Telecom Appointments
R Duterte Street - Floor 3
Cebu City, Cebu 6000
Philippines
Vector BPO Philippines
72 N Escario St. 8th Flr
Cebu City, Cebu Philippines

Voiceville Communications
Voiceville Bldg,
119 T. Padilla St.
Cebu City
Philippines 6000
Phone: +63 32 253 0946

WebFocus Solutions Inc.
M & E Bldg.
46 J. Alcantara St. Unit R-05
Cebu City, Philippines

Western Wats
Mactan Economic Zone II
Cebu City Philippines

Xsolus
2/F 90 General Maxilom Avenue
Cebu City 6000
Philippines
Phone: +63-32-253-0337
Fax: +63-32-253-0337

Zzubo Systems, Inc.

10/F CIFC Tower
Juan Luna Ave., cor. Jose L. Briones St.
North Reclamation Area
Cebu City, Philippines 6000

CALL CENTERS IN EASTWOOD CITY LIBIS, QUEZON CITY, PHILIPPINES

Image by izahorsky via Flickr

24/7 Customer Philippines

Epixtar House 5

Eastwood Avenue

Eastwood City CyberPark

Libis, Quezon City

Philippines

Air Relay Corporation

18th Floor IBM Plaza

Building, Eastwood City

Bagumbayan, Quezon City

Philippines

Office: +632.439.4924

Mobile: +63.917.537.0018

Alorica Philippines Inc.

29th floor IBM Plaza Building

Eastwood City Libis

Quezon City Philippines

Athena e-Services Corporation

27th Floor, IBM Plaza

Eastwood City Cyberpark

Libis, Quezon City 1110

Philippines

Broadband Philippines

28/F IBM Plaza Bldg. Eastwood City

Cyberpark, Bagumbayan Quezon City

Philippines

Card Dynamics

17th Floor Citibank Square

Eastwood City Libis

Quezon City Philippines

Customer Contact Center, Inc. (C-Cubed)(C3)

# 1 E-Commerce Avenue, Eastwood City

Cyberpark, E. Rodriguez, Jr. Avenue,

Libis, Quezon City 1110, Philippines

Phone: (632) 434-5300

Fax: (632) 434-5122

Dell Customer Contact Center

2nd Floor, 1800 Eastwood Ave. Bldg.

Eastwood City Cyberpark

188E. Rodgriguez Ave.

Bagumbayan, Quezon City

Philippines

dotEnable Inc.

11th floor, IBM Plaza

Eastwood City Cyberpark

E. Rodriguez Jr. Ave., Libis

Quezon City, Philippines

Epixtar International Contact Center

Epixtar House

5 Eastwood Avenue

Eastwood City CyberPark

Libis, Quezon City, Philippines

eTelecare Global Solutions

19th and 20th Floors, Citibank Square

#1 E. Rodriguez Jr. Avenue

Eastwood City Cyberpark Bagumbayan, Quezon City 1110 Metro Manila,

Philippines

Tel: 63 (2) 916-5670/580-6530

Fax: 63 (2) 916-2200

Global Contact Services

18th Floor IBM Plaza Bldg.

Eastwood City Libis

Quezon City PHilippines

4407589

Globalstride

29th Floor IBM Plaza

Eastwood City Cyberpark

E. Rodriguez Ave.,

Quezon City 1110 Philippines

Tel. No. (632) 911.8866

Fax. No. (632) 911.8854

IBM Daksh Business Process Services Philippines Inc.

IBM Business Services Talent Acquisition Center

18F CyberOne Building,

Eastwood City - Libis

Quezon City Philippines

iCall Global Services Corporation

7th flr Citibank Building

Eastwood City Libis

Quezon City Philippines

Source One Customer Contact Center

1 E-Commerce Avenue,

Eastwood City Cyberpark,

E. Rodriguez Jr. Avenue,

Libis, Quezon City 1110

Philippines

Telecommerce Corporation

17th floor Citibank Square Bldg.

1 Eastwood Ave. Eastwood City

Libis Quezon City

Philippines

CALL CENTERS IN ORTIGAS PASIG CITY PHILIPPINES

Image by Ryan Desiderio via Flickr

Accallade International

Suite 508, Hanston Building

Emerald Avenue, Ortigas Business Center

Pasig City 1600 Philippines

Acquire Asia Pacific Philippines

6th Floor, Hanston Building,

Emerald Avenue

Ortigas Center, Pasig City

Philippines

Acquisix Ortigas Center

19th Flr. Antel Global Corp Center

No. 3 Dona Julia Vargas Ave

Ortigas Center, Pasig City 1600

Philippines

Advance Microsystems Corporation

Unit 1104, 11th Floor, East Tower

Philippine Stock Exchange Centre

Exchange Road, Ortigas Center

Pasig City 1605 Philippines

Alorica Philippines Inc.

33/F Wynsum Corporate Plaza

Emerald Ave, Ortigas Center

Pasig City 1605

Metro Manila, Philippines

Altigen Philippines, Inc.

8101 Pearl Plaza, Suite 5D Lot 5 & 6

Pearl Drive, Ortigas Center

Pasig City Philippines

Telephone : 9100080-81

Ambergris Solutions

31/F Discovery Center

25 ADB Avenue, Ortigas Center

Pasig City 1605 Philippines

Tel: 800-306-1586

Fax: 866-275-5727

Asking Philippines, Inc.

1103 Antel Global Corporate Center

Julia Vargas Avenue, Ortigas Center

Pasig City 1605 Philippines

Assurecode Information Services

2502D West Tektite Tower, Philippine Stock Exchange Center.

Exchange Road, Ortigas Center

Pasig City 1605

Philippines

Phone: (632) 636-6166

BlastAsia, Inc

Unit No. 2906,29Floor, Raffles Corporate

Center Emerald Avenue

Ortigas Center, Pasig City, Philippines

Main: (+632) 914-4456/58

Fax: (+632) 914-4457

Branders.com

Meralco Ave. cor Onyx Rd.,

Ortigas Center, Pasig City

Philippines

Business Beanstalk

Goldloop Towers

7th Floor Building B

One Goldloop Plaza

Ortigas Center, Pasig

Metro Manila 1600

Philippines

Call Advantage Contact Center

24/F Raffles Corporate Center

Emerald Avenue, Ortigas Center

Pasig City, Philippines

Callserv Corporation

14th flr. Center Point Building

J. Vargas Ave., Ortigas Center

Pasig City, Philippines 1605

Callworx, Inc.

Unit 8A, 8/F Hanston Building

Emerald Avenue, Ortigas Center

Pasig City, Philippines 1605

Phone : +63 2 637 0840

Fax : +63 2 637 0810

Carta D' Internazionale

27f Raffles Corporate Center

Emerald Ave. Ortigas Center

Pasig City Philippines

Cellconversion

Ortigas Center

Pasig city, Metro Manila

Philippines

Phone: +639 216284544

CF Morgan Medical Transcribers

Unit 1115 Medical Plaza Bldg

San Miguel Avenue, Ortigas Center

Pasig City Philippines

Phone: 6381524

Clearline Technologies Inc.

3102 East Tektite Philippine Stock Exchange Center Ortigas Center

Pasig City Philippines

ClientLogic Corporation

22nd Floor, Wynsum Corporate Plaza

Emerald Avenue, Ortigas Center

Pasig City, Philippines 1605

Tel: 63.2.860.0000

Fax: 63.2.860.0111

ClientLogic Corporation

21st floor, The Taipan Place

Emerald Avenue, Ortigas Center

Pasig City Philippines

Coastal Training Technologies Corporation

15/F Raffles Corporate Center

Emerald Avenue, Ortigas Center

Pasig City Philippines

ContactPoint Outsource Services, Inc.

31/F Wynsum Corporate Plaza

Emerald Ave., Ortigas Center

Pasig City 1605 Philippines

Conventas

Unit 1903

Antel Global Corporate Center

No. 3, Dona Julia Vargas Ave

Ortigas Center, Pasig City 1600

Philippines

Phone: +632-687-3381

Fax: +632-687-3376

Convergys Corporation

24th Floor, Robinsons-Equitable Tower

ADB Avenue corner Poveda Street

Ortigas Center

Pasig City 1600

Philippines

Phone: 63 2 857 7600

Conversia, Inc.

Penthouse 1 and 2, Pacific Center Building, #33 San Miguel Avenue, Ortigas Center, Pasig City, 1605 Philippines

Telephone Number: (632) 634-6433

Fax Number: (632) 634-8860 or (632) 634-6176

Cylynx, Inc.

3301 Robinson's Equitable Tower

Poveda St. cor. ADB Ave

Ortigas Center

Pasig City, Philippines

Data Central Consulting

Suite 402, 4th Floor, Strata 100 Building

Emerald Avenue, Ortigas Center

Pasig City Philippines

DBQuest, Inc.

Suite 910 West Tower Phil. Stock Exchange Center

Exchange Road, Ortigas Center

Pasig City Philippines

Design International

1110 East Tower, PSE Bldg.,

Exchange Road Ortigas Center

Pasig City Philippines

Dialtec Inc

4th Floor, Prestige Office Tower

Emerald Avenue,

Ortigas Business Center

Manila – Philippines

Tel: +63 2 6344355

Fax: +63 2 6344395

DigitAce, Inc.

Unit 1909, Prestige Tower

Emerald Avenue, Ortigas Center

Pasig City Philippines

Tel: 6362713-14

Dimension Systems, Inc.

8101 Pearl Plaza, Suite 5D Lot 5 & 6

Pearl Drive, Ortigas Center

Pasig City, Philippines

Telephone : 9100080-81

e-Vox Contact Solutions

Unit 907 Raffles Corporate Plaza

Emerald Ave, Ortigas Center 1605

Pasig City Philippines

eCall Training

Lg29 Cityland Mega Plaza

ADB Avenue cor Garnet Rd.

Ortigas Center Pasig City

Philippines

eConnect Asia

33rd flr. Raffles Corporate Center

2906 Emerald Avenue

Ortigas Center Pasig City

Philippines

Emerson Process Management

(A division of Emerson)

33rd floor, Orient Square Bldg

F. Ortigas Jr. Road, Ortigas Center

Pasig City 1605

Philippines

EnfraUSA Solutions, Inc.

Unit 1408 The Orient Square Bldg.,

Emerald Ave., Ortigas Center,

Pasig City Philippines

Engine RED Solutions, Inc.

807 Prestige Tower Condominium,

Emerald Avenue, Ortigas Business Center,

Pasig City, Philippines 1600

ePacific Global Contact Center

14th & 17th Floor, Orient Square Building

Emerald Avenue Ortigas Center

Pasig City, 1605

Philippines

Tel No.: (632) 687-4780 / (632) 687-9215

Fax No.: (632) 687-0474

ePLDT Ventus

PLDT Garnet Bldg. Emerald Ave.,

Ortigas Business Center, Pasig City

Philippines

Eximius BPO Services, Inc.

Unit 303, The Orient Square Building

F. Ortigas Jr. Avenue, Ortigas Center

Pasig City Philippines 1605

Express Telecommunication Co., Inc.

18th Floor Unit 1802 Jollibee Plaza,

Emerald Avenue, Ortigas Center, 1605

Pasig City Philippine

Global Connect

18th Floor Medical Plaza Ortigas Bldg.

25 San Miguel Ave.,

Ortigas Center Pasig City 1605

Philippines

Phone: +63 2 6314058

Fax: +63 2 9103420

Global Sky

8th Floor, Hanston Building

Emerald Avenue, Ortigas Center

Pasig City, Philippines 1605

800-794-5339

619-342-0197

Global Technology Solutions, Inc. (GTS)

10th Floor Pacific Centre Building

#33 San Miguel Avenue

Ortigas Center, Pasig City

Philippines

(632) 910-3105

GlobalQuest BPO

5th floor, Agustin-1 Building

Emerald Ave. Ortigas Center

Pasig City Philippines

HSBC Electronic Data Processing (Philippines) Inc.

29th Floor Discovery Suites, ADB Avenue

Ortigas Center, Pasig City

Philippines

I-Contact Philippines

IP-Contact Solutions Philippines Inc

Unit 16C Belvedere Tower San Miguel Ave.

Ortigas Center Pasig City

Philippines

i4 Asia Incorporated

Unit 2011, Strata 100

Emerald Avenue, Ortigas Avenue

Pasig City Philippines

Icon Telemarketing

24/f Raffles Bldg.

Emerald Ave. Ortigas Center

Pasig City Philippines

ICT Group

14th floor Unionbank Tower

Meralco Avenue, Ortigas Center

Pasig City Philippines

IMPAC Philippines

8-D Belvedere Tower

San Miguel Ave. Ortigas Center

Pasig City Philippines

Impact Technology Resources, Inc.

Tektite Tower

Unit 1103-B East Tower

Phil. Stock Exchange Centre,

Exchange Rd. Ortigas Center

Pasig City Phils

Influent Philippines Inc.

8th Floor Robinson Equitable Tower

Corner ADB Ave and Poveda Street

Ortigas Center, Pasig City, Philippines

Phone: 011.632.687.1110

Fax: 011-632-687-1110

Infosoft International Solutions Inc.

Unit 1704 17/F West Tower

Phil. Stock Exchange Center Exchange

Road, Ortigas Center

Pasig City, Philippines

Infotouch Systems, Inc.

38th/F, Discovery Center

#25 ADB Avenue, Ortigas Center

Pasig City Philippines

Inteq Communications Pte Ltd

Unit 1903-B Centerpoint Building

Garnet Street cor. Julia Vargas Ave.

Ortigas Center, Pasig City 1605

Philippines

Intervoice

1804 Antel Global Corporate Center

Dona Julia Vargas Ave., Ortigas Center

Pasig City Philippines

InventAsia

Orient Square Building,

1208, Emerald Avenue,

Ortigas Center,

Manila, Philippines

iVentures, Inc.

Unit 2003 The Orient Square Bldg.

F. Ortigas Jr. Avenue, Ortigas Business Center,

Pasig City, Philippines 1605

JobStreet SELECT

Robinson's Galleria Mall

Ortigas Center, Quezon City

Philippines

Lasting Line Contact Center, Inc.

Unit 2005, 20th Floor Prestige Tower

Emerald Avenue, Ortigas Center

Pasig City 1600 Philippines

Phone: +632.914.0671

Leverage Systems Technologies, Inc.

27/F The Orient Square

Emerald Avenue, Ortigas Center

Pasig City, Metro Manila 1600

Philippines

Net2Globe Interlink

2202 Antel Global Corporate Center

Dona Julia Vargas Avenue

Ortigas Center Pasig City

Philippines

NetScribe, Inc.

2302 Medical Plaza Bldg.

Ortigas Center Pasig City

Philippines

NuComm International

4th floor

Ortigas Building

Ortigas Avenue Corner

Meralco Avenue, Ortigas Center

1600 Pasig City, Metro Manila

Philippines

On-line Brands Contact Center

8/F, Hanston Bldg

F. Ortigas Jr. Rd.,

Ortigas Center Pasig City

Philippines

One Global Contact Center

17th Floor Orient Square Bldg

Emerald Ave., Ortigas Center

Pasig City Philippines

One Touch International

Philippine Stock Exchange Center

Ortigas, Pasig City, 1605

Philipines

Phone: +632.687.2752

+632.687.5591

+632.687.7275

Fax: +632.687.2752

One World Telecom (OWTel)

26/F One San Miguel Avenue Bldg.,

San Miguel Ave. cor Shaw Blvd.,

Ortigas Center, Pasig City

Philippines

OneWorld Connections

31/F Wynsum Corporate Plaza

Emerald Avenue Ortigas Center

Pasig City Philippines

Telephone: (+632) 7027400

Facsimile: (+632) 7027405

Optimum Source, Inc.

The Orient Square,

Emerald Avenue,

Pasig 1605,

Metro Manila,

Philippines

Phone: (632) 914.9999

Fax: (632) 914.1122

Orchid Cybertech Services, Inc.

Robinsons-Equitable Tower

Ortigas Center, Pasig City

Philippines

Pacific ConneXion LLC

Julia Vargas Avenue Corner of Garnet Road

Ortigas Center, Pasig City 1600

Philippines

Pacific Hub Corporation

11/F Robinsons Equitable Tower

Ortigas Center Pasig City Philippines

Tel. No: 636-8607

PCE Corporation

27th Floor Raffles Bldg. Emerald Ave.

Ortigas Center Pasig City

Philippines

Pelatis BPO Solutions

5th Floor San Miguel Properties (SMPPI) Corporate Center, St. Francis Avenue, Ortigas Center, Mandaluyong City

Philippines

Telephone : +634 914.5009

Fax : +634 914.5001

People2Outsource Philippines

10th Floor Strata 100

Emerald Avenue Ortigas Center

Pasig City Philippines

PNI Call Center Solutions Inc.

Unit 210, 2nd floor Strata 2000

Emerald Avenue, Ortigas Center

Pasig City, Philippines

Prima Carta Telecenter

24th Flr. Raffles Corporate Center

Emerald Ave. Ortigas Center

Pasig City Philippines

Prime Outsource Solutions

2402B East Tektite, Philippine Stock Exchange Centre

Exchange Road, Ortigas Center,

Pasig City, Philippines 1600

Real Solutions, Inc.

27th floor Raffles Corporate Center Bldg.

Emerald Ave. Ortigas Center

Pasig City Philippine

Salmat Corporation

14/F Wynsum Corporate Plaza

Emerald Avenue, Ortigas Centre

Pasig City

Philippines

Ph: (+632) 860 0000

Fax: (+632) 860 0111

SEO Enteprises International

1901-A West Tower Philippines Stock Exchange Center (Tektite Tower)

Exchange Road, Ortigas Center

Pasig City Philippines

Seven Seven Global Resources Inc.

Unit 802, The Orient Square,

Emerald Avenue, Ortigas Center,

Pasig City, 1605, Philippines

SITEL Customer Care Philippines

2nd Floor, Centerpoint Building

Garnet Road cor. Julia Vargas Ave.

Ortigas Center Pasig City

Philippines

SM eVentures, Inc.

Units 201 & 203 Centerpoint Condmn,

Garnet Street corner

Julia Vargas Avenue, Ortigas Center, Pasig City, Philippines

Tel. No. 638-4738

Sterling Global Call Center

15th Floor Raffles Corporate Center

Emerald Avenue., Ortigas Center

Pasig City 1600

Philippines

Tel. No. - (632) 9168888

Fax. No. - (632) 9161085

Summit Technologies

1811 Medical Plaza Ortigas

25 San Miguel Ave.

Ortigas Center Pasig City

Philippines

SVI (Software Ventures International)

6/F JMT Corporate Condominium,

ADB Avenue, Ortigas Center, Pasig City

Philippines

Tel. No. 633-8788

SVI Connect

6/F The JMT Corporate Condominium

ADB Avenue, Ortigas Center, Pasig City

1600 PHILIPPINES

Tel: (63) 6338788

Fax: (63) 6338798

Sykes

19/F One San Miguel Avenue Building

San Miguel Avenue cor.

Shaw Boulevard Pasig City 1600

Symbio Philippines

Unit 1505, 15th flr.

Orient Square Bldg.

Emerald Avenue, Ortigas Center

Pasig City, Philippines 1605

632-6876041

Telecom One Inc.

30F Antel Global Corporate Center

Julia Vargas Avenue, Ortigas Center

Pasig City Philippines

Telecommerce Corporation

24th floor Raffles Corporate Bldg.

Emerald Avenue, Ortigas Center

Pasig City Philippines

Teledata Inc.

27/F Wynsum Corporate Plaza,

Emerald Ave., Ortigas Center,

Pasig City, Philippines

Teledevelopment Services, Inc.

Unit 3502-03 35th flr. Robinson Equitable Tower, ADB Ave. Ortigas Center, Pasig City, NCR 1600

Tel: 63 2 910-8111

Fax: 63 2 755-8810

Teleperformance USA

4/F Octagon Building, San Miguel Avenue,

Ortigas Center, Pasig City, Philippines

Tel. No. 632-9000

The Dictation Source

12F Agustin I Bldg. Emerald Ave.

Ortigas Center, Pasig City

Philippines

TREC Global

10/F Hanston Building

20 Emerald Avenue, Ortigas Center

Pasig City 1605

Philippines

TRG Philippines-The Resource Group

5th floor Hanston Bldg.

Emerald Avenue, Ortigas Center

Pasig City Philippines

Tri-Edge Resources GLP Inc

501 The Raffles Corporate Center

Emerald Avenue, Ortigas Center

Pasig City, Philippines

Tel.: 9141312

Tridel Technologies Inc.

7/F Hanston Bldg. Emerald Ave.

Ortigas Center, Pasig City

Philippines

Tel. No. 634.5140

Fax No. 634.5139

Vertex Solutions

33/F Wyunsum Corporate Plaza

Emerald Ave, Ortigas Center

Pasig City 1605

Metro Manila, Philippines

Verve Contact Solution Inc.

ADB Avenue corner Poveda Street,

Ortigas Center, Pasig City

Philippines

Viventis Search, Inc. Australia

1701 OMM-CITRA Bldg.,

San Miguel Ave.,

Ortigas Center

Pasig City,

Philippines 1600

Viventis Search, Inc.

17th flr. OMM-CITRA Bldg.,

San Miguel Ave. Ortigas Center

Pasig City Philippines

Tel: 6375636-38

VLink MS Inc

Unit 10A, 10th Floor

Strata 100 Building

F. Ortigas Jr. Ave.

Ortigas Center Pasig City

Philippines

VM Megacards Corporation

24th Floor Raffles Corporate Bldg.

Emerald Avenue Ortigas Center

Pasig City Philippines

Vonscorp Data Solutions

1002A West Tower

Philippine Stock Exchange Center

Exchange Road

Ortigas Center Pasig City,

Philippines 1605

Voxscribe International Inc.

Philippine Stock Exchange Centre

Exchange Road, Ortigas Center

Pasig City 1605

Philippines

Phone: (632) 687 5404

Fax: (632) 631 2545

WorldCall Bureau

1901-A West Tower

Philippines Stock Exchange Center

Exchange Road, Ortigas Center

Pasig city Philippines

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