Convergys has 75,000 employees all over the world including home-based agents, who serve clients from 70 countries. They provide continuous trainings to their employees to enhance their skills.
They deliver a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between their clients, their customers and their employees.
Convergys understand the value of relationships between the producer, their customers, and their employees, and how they can drive business performance. Their market-specific services use that insight to deliver significant process improvements actionable business results.
- Communications-cable, broadband, satellite, wireless, wireline
- Financial Services-banking, cards, insurance
- Government-federal and state
- Healthcare-pharmacy, benefit manager, medical device, pharmaceutical
- Manufacturing-automotive, chemical, medical
- Retail-apparel, home services, restaurant, consumer packaged goods
- Technology-software, hardware, new media
- Transportation-travel and shipping
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. Convergys has been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
While headquartered in Cincinnati, Ohio, they have 77 customer contact centers, three data centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East and Asia.
Convergys Corporate Headquarters
201 East Fourth Street
Cincinnati, Ohio 45202
+1 513-723-7000
+1 888-284-9900
Philippines
Cebu City
R. Arcenas Street
Arcenas Estates
Banawa Hills
Cebu City 6000
PHILIPPINES
Phone: TBA
Makati City
7F, Tower 2
The Enterprise Center
6766 Ayala Avenue
Makati City 1200
PHILIPPINES
Phone: 63 2 857 7788
Makati City
Insular Life Building
6781 Ayala Avenue
Makati City 1200
PHILIPPINES
Phone: 63 2 857 5679
Makati City
PBCom Tower
6795 Ayala Avenue corner V.A. Rufino Street
Makati City 1200
PHILIPPINES
Makati City
6796 Ayala Avenue corner Salcedo St.
Legaspi Village, Makati City 1200
PHILIPPINES
Phone: 756-7178/88
Muntinlupa City
Block 44, North Bridgeway
Northgate Cyberzone
Fillinvest Corporate City
Alabang, Muntinlupa City 1770
PHILIPPINES
Phone: TBA
Pasig City
24th Floor, Robinsons-Equitable Tower
ADB Avenue corner Poveda Street
Ortigas Center
Pasig City 1600
PHILIPPINES
Phone: 63 2 857 7600
Quezon city
#46 Don Mariano Marcos Avenue
Batasan Hills
Diliman, Quezon City
1101
PHILIPPINES
Phone: TBA
Bacolod City
San Antonio Park Square
Lacson Street
Mandalagan, Bacolod City
PHILIPPINES
Phone: TBA
7 comments:
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ilove cvg..:) all of the people managing my cluster are very nice and really does take careof their agents, i was so pissed off because of the salary issues i hadin the past with them so i decided to resign, but when i got sick, somehow, all the leaders and my cluster om helped me with all of the stuff that i had to deal with.. after that, i decided to cancel my resignation hehe
Finally, a good remarks....it's been a long while. Read the comments on IBM and Teletech..you'll understand what I mean. :)
Hay NO1 Call Center it is... Panget lang Upper management ng companyang ito! I don't have any problem with salary and workplace. pero ang politika d2 sobra!! if they don't like you to be promoted, they will do something para hindi ka mapromote.. crab mentality sobra. 10 of us is for promotion and after a month na we are goin to sign our contract kung ano anong issue ang ginawa ng mga SOM and OM's ng account nmin specially HP, ATT and CitiCards(US) sa ortigas. napakaworst ng experience nmin here!
Management sucks! politics is the right term to say.. people in UPSCIENCE at&t uverse specially one of the TL's there whose face is like a dog and yet she feels like she's beautiful?!! wth! pay is good but crab mentality is so and recognition for a job well done?? i dont think so.. managers and Tl's only use you, after they get what they want, they throw you like a garbage.. main reason why i resigned..
The company sucks big time, everyone knows its all about politics... U need to kiss ass to get promoted even if ur stats is better than the ass kissers... Pay sucks too... Cmon. Starting 14,750 wtf? Really me and around 4 waves for VMA account regret choosing CVG... Just waiting for xmas to pass by then CVG will only have all the ass kissers left... Company will not last.. No stability in employees mean they will be stuck with agents that cannot get hired by other bpo because they are shite.. Managers are up on there own ass... VMA still has not given incentives owed to agents for 6 months now... Cmon really hope CVG gets what's coming to them... Managers in this company speak like common sluts you know they sucked off a few pencil pushers to get where they are right now... CVG - avoid the nightmare go elsewhere I beg you its for your own good
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