Convergys has 75,000 employees all over the world including home-based agents, who serve clients from 70 countries. They provide continuous trainings to their employees to enhance their skills.
They deliver a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between their clients, their customers and their employees.
Convergys understand the value of relationships between the producer, their customers, and their employees, and how they can drive business performance. Their market-specific services use that insight to deliver significant process improvements actionable business results.
- Communications-cable, broadband, satellite, wireless, wireline
- Financial Services-banking, cards, insurance
- Government-federal and state
- Healthcare-pharmacy, benefit manager, medical device, pharmaceutical
- Manufacturing-automotive, chemical, medical
- Retail-apparel, home services, restaurant, consumer packaged goods
- Technology-software, hardware, new media
- Transportation-travel and shipping
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. Convergys has been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
While headquartered in Cincinnati, Ohio, they have 77 customer contact centers, three data centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East and Asia.
Convergys Corporate Headquarters
201 East Fourth Street
Cincinnati, Ohio 45202
+1 513-723-7000
+1 888-284-9900
Philippines
Cebu City
R. Arcenas Street
Arcenas Estates
Banawa Hills
Cebu City 6000
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7F, Tower 2
The Enterprise Center
6766 Ayala Avenue
Makati City 1200
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Phone: 63 2 857 7788
Makati City
Insular Life Building
6781 Ayala Avenue
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Phone: 63 2 857 5679
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PBCom Tower
6795 Ayala Avenue corner V.A. Rufino Street
Makati City 1200
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Makati City
6796 Ayala Avenue corner Salcedo St.
Legaspi Village, Makati City 1200
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Phone: 756-7178/88
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Block 44, North Bridgeway
Northgate Cyberzone
Fillinvest Corporate City
Alabang, Muntinlupa City 1770
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24th Floor, Robinsons-Equitable Tower
ADB Avenue corner Poveda Street
Ortigas Center
Pasig City 1600
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#46 Don Mariano Marcos Avenue
Batasan Hills
Diliman, Quezon City
1101
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