Convergys has 75,000 employees all over the world including home-based agents, who serve clients from 70 countries. They provide continuous trainings to their employees to enhance their skills.
They deliver a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between their clients, their customers and their employees.
Convergys understand the value of relationships between the producer, their customers, and their employees, and how they can drive business performance. Their market-specific services use that insight to deliver significant process improvements actionable business results.
- Communications-cable, broadband, satellite, wireless, wireline
- Financial Services-banking, cards, insurance
- Government-federal and state
- Healthcare-pharmacy, benefit manager, medical device, pharmaceutical
- Manufacturing-automotive, chemical, medical
- Retail-apparel, home services, restaurant, consumer packaged goods
- Technology-software, hardware, new media
- Transportation-travel and shipping
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. Convergys has been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
While headquartered in Cincinnati, Ohio, they have 77 customer contact centers, three data centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East and Asia.
Convergys Corporate Headquarters
201 East Fourth Street
Cincinnati, Ohio 45202
+1 513-723-7000
+1 888-284-9900
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