If you are looking for a business process outsourcing company that aggregates contact center capacity and robust telephony infrastructure, go for Epixtar.
Epixtar International Contact Center Group, Ltd uses such infrastructure to deliver comprehensive sevices to the enterprise market.
Epixtar’s corporate headquarters is in Miami, Florida and it currently maintains three contact centers in several U.S. states and one large contact center in Manila, Philippines. Additionally, Epixtar maintains programming and development support operations in North Carolina and has developmental plans to expand existing centers over the next coming quarters.
With a strong affinity for U.S. culture, Epixtar chose the Philippines to become the location of choice for teleservices due to its ample supply of English speaking, computer and Internet-savvy college graduates who view contact center work as a career as well as the economics of local labor rates. These benefits are compounded by reduced attrition, which contributes to reduced operational costs and superior performance.
Epixtar's Employment Offering
- Better compensation with industry-leading base salary plus commission and benefits.
- More opportunities for career progression working on campaigns for Fortune 500 organizations in telecommunications, financial services, health care, and retail industries.
- More advancement into areas of increasing responsibility and accountability for those who excel.
- Comprehensive performance-based compensation opportunities to earn bonuses based on your ability and dedication.
- Ongoing professional and leadership courses encompassing management theory and practice; customer relationship management; and acquisition.
- Contact center skills development on various workforce management, customer relationship management, and automatic call distribution, predictive contact, and verification tool sets.
- Business skills development for leading software packages including Microsoft Word, Excel, Powerpoint, and Project.
11900 Biscayne Boulevard
Miami, Florida 33181 USA
5 Eastwood Avenue
Eastwood City Cyberpark
Libis, Quezon City, Philippines