Teleperformance is the global expert in call center management, creating more value through a better customer experience. Their core business spans the full spectrum of CRM/BPO contact center solutions. It was first established in 1978
Teleperformance is the most experienced and truly largest global call center outsourcer in the world. According to the culture of the Group, they consider that it is critical to be a present in each country in order to understand the local market and perform to exceed expectations.
Teleperformance has physical contact centers in 45 countries worldwide serving more than 75 markets in over 66 languages for many of the world’s largest companies.
Teleperformance is also noted for their flexibility and adaptability to specific client needs.
Electronic consumer products
Healthcare and pharmaceutical
Media and Publishing
Retail and Distribution
Travel and Transportation
Political and Public Sector
Programs For Employees
- Integration with recruitment and initial training
- Motivation with ongoing monitoring
- Coaching and performance management
- Capitalization with ongoing training and individual career development.
Teleperformance' philosophy is to retain quality agents. The job as an agent is not necessarily a temporary activity, but quite on the contrary. Most of their managers have acquired hands-on experience in the field. This shows that good agents can evolve and receive higher responsibilities within the company throughout their career. Moreover good people are compensated by awards and promotions based on strict measurements mixing quantitative and qualitative criteria.
Teleperformance Career Development
- Operations Management
- Client Services
- Quality Assurance
- Business Development/Marketing
"We are always looking for well-motivated candidates with relevant experience in the contact center industry to help us in our continued expansion."
"If you are interested in joining our Teleperformance team, please apply now to one of our locations."
Teleperformance Corporate Headquarters
Europe & Middle East Headquarters
6/8 Rue Firmin Gillot 75737
Paris Cedex 15 France
Tel: (33) 18.104.22.168.80
Fax: (33) 22.214.171.124.86
Americas & Asia Pacific Headquarters
1601 Washington Av. Suite 400
Miami Beach, Fl 33139
Tel: (1) 786.437.3300
Fax: (1) 786.276. 8452
(for Employment Verification in the U.S. please call 1-801-366-8508)
Miguel O. Cojuangco
14th Floor Octagon Center
Building, San Miguel avenue
Ortigas Center, 1605 Pasig City
Tel: (63) 2.632.90.00
Fax: (63) 2.632.99.99