Teleperformance is the global expert in call center management, creating more value through a better customer experience. Their core business spans the full spectrum of CRM/BPO contact center solutions. It was first established in 1978
Teleperformance is the most experienced and truly largest global call center outsourcer in the world. According to the culture of the Group, they consider that it is critical to be a present in each country in order to understand the local market and perform to exceed expectations.
Teleperformance has physical contact centers in 45 countries worldwide serving more than 75 markets in over 66 languages for many of the world’s largest companies.
Teleperformance is also noted for their flexibility and adaptability to specific client needs.
Industry Expertise
Automotive
Business services
Charities
Consumer products
Electronic consumer products
Financial services
ISP
Insurance
Mail order
Manufacturing
Membership services
Healthcare and pharmaceutical
Media and Publishing
Retail and Distribution
Telecommunications
Technology
Travel and Transportation
ecommerce
Intermediate Agency
Political and Public Sector
Office Equipment
Programs For Employees
- Integration with recruitment and initial training
- Motivation with ongoing monitoring
- Coaching and performance management
- Capitalization with ongoing training and individual career development.
Teleperformance' philosophy is to retain quality agents. The job as an agent is not necessarily a temporary activity, but quite on the contrary. Most of their managers have acquired hands-on experience in the field. This shows that good agents can evolve and receive higher responsibilities within the company throughout their career. Moreover good people are compensated by awards and promotions based on strict measurements mixing quantitative and qualitative criteria.
Teleperformance Career Development
- HR/Recruiting
- Operations Management
- Training
- Client Services
- Quality Assurance
- Accounting/Finance
- Technology
- Business Development/Marketing
Teleperformance Jobs
"We are always looking for well-motivated candidates with relevant experience in the contact center industry to help us in our continued expansion."
"If you are interested in joining our Teleperformance team, please apply now to one of our locations."
Teleperformance Corporate Headquarters
Europe & Middle East Headquarters
Michel Peschard
6/8 Rue Firmin Gillot 75737
Paris Cedex 15 France
Tel: (33) 1.55.76.40.80
Fax: (33) 1.55.76.86.86
Americas & Asia Pacific Headquarters
Daniel Julien
1601 Washington Av. Suite 400
Miami Beach, Fl 33139
Tel: (1) 786.437.3300
Fax: (1) 786.276. 8452
(for Employment Verification in the U.S. please call 1-801-366-8508)
Teleperformance Philippines
Miguel O. Cojuangco
David Rizzo
14th Floor Octagon Center
Building, San Miguel avenue
Ortigas Center, 1605 Pasig City
Metro Manila
PHILIPPINES
Tel: (63) 2.632.90.00
Fax: (63) 2.632.99.99
10 comments:
im just wondering why you didnt include Telus in your list..:)
Cool site sir. Ive just been hired recently and Im learning a lot.thanks so much..;)
Hey..That's wonderful! Congratulations! Just keep in mind that Call Center Agents are there for the job to make life easier for customers. And every call that you handle well is worthy to be proud of. Goodluck and hope you go a long way, girl!
i was once an applicant of teleperformance..i find TP wonderful and awesome call center here in MM..I was juz wond`ring,bcoz i almost got the job..i cant see any problem w? my recording..and Angie,TP`s HR told us that if we cant make,they`ll give us another chance...and if we cant make 8 again,that`s the type that we fail the whole process..
kindly review the recordings..dated march 14 2009 3pm
thank you
duh.. as if nmn
Katie here..
Teleperformance is a Great Call Center to work with especially with the Account BoostMobile However, The only problem is.... You have to take your own Disgression Before anything else
i was once an applicant of teleperformance.
TP is a Great Call Center to work with especially with the Account BoostMobile However, The only problem is.... You have to take your own Disgression Before anything else...
wat accts does tp have?..im curious about that..tp jst opened here in our place
I used to work with Teleperformance 2004-2007 as an agent, then later on as a Supervisor for the Sprint Mobile Account. I thank the company for giving me a number of free and paid training which I was able to use in some everyday scenario....
hello there i keep on searching about call centre because i wanted to excel my field of learning and i guess TP is the best choice for applying i hope that i can make it..
hi guys there,i'm the one who challege to apply in TP. however i didn't now what are TP is all about. Can u help me in order to pass the interview in TP?
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