Startek has been in the BPO industry for 20 years. They offer a variety of customer management solutions providing front- to back-office capabilities utilizing their own delivery platform. StarTek includes onshore, near shore, offshore, and StarTek@Home outsourcing alternatives. Their solution configuration is aligned with their clients’ unique requirements. The claimed to deliver best-in-class expertise in the wireless, landline, cable/satellite, technology, and retail industries. Startek is flexible in designing solutions around their clients’ strategic goals. They also provide experienced management teams that bring together a well-trained, highly productive workforce, equipped with the right tools and technology.
StarTek was founded in 1987 as StarPak, a small product packaging and fulfillment company. Due to its success,they opened their first call center in Greeley and expanded their service offerings to include customer interaction management. StarTek now has over 20 call centers in North America, offering business process outsourcing (BPO) and other services such as customer care, technical and product support, and customer loyalty solutions in dynamic industries such as wireless, landline, cable/satellite, technology, and retail. Just last year, Startek has expanded by opening a call center in Costa Rica and a second call center in the Philippines.
What Startek Has to Offer to Their Employees
Employees are critical to their success and Startek continue to strive to make their employees feel cared for and valued through recognition programs, benefits, incentives, a fun and dynamic work environment, and more.
Startek hires bright optimistic people to help them care for customers and solve problems. At StarTek you will work with the latest technology, learn new skills and be a part of a team that enjoys working with people. They are looking for employees who have a heart for customer service, show a promise of employee contribution, and have the potential to grow with the company.
If you are looking for a career at Startek, consider reading these great tips from an insider.
- Beating Tough Call Center Interview Questions
- Enhance Your Communication Skills
- Enhance Your Technical Skills for Technical Support Job
- Philippines Labor Code For Night Workers
Startek Address in the Philippines
StarTek International Limited Makati
SM CyberOne, Bel-Air
Makati City, Ph 1209
Eton Cyberpod, Meralco Avenue, Ortigas Center