If you want to be a part of a huge call center, Teletech is your company, they have reached their previous goal of maintaining 15,000 employees for Philippine operations alone, and now targeting 25,000. So If you want a fast-moving career in the call center, move on to Teletech.
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions.
With operations in over 18 countries and on nearly every continent, we manage over 3.5 million interactions in over 29 languages.
Teletech perform all of the business critical support processes efficiently and effectively, which includes:
- Complex customer management,
- Direct sales and marketing,
- Training development and delivery,
- Recruiting, staffing, and workforce management,
- Loan processing,
- Benefits and claims administration,
- Vendor management,
- Payroll administration, and
- eCommerce.
Teletech provides outsourced solutions to the following industries:
- Healthcare
- Retail
- Financial Services
- Communications and Media
- Government
- Travel and Hospitality
- Automotive
TeleTech Rewards Employee Benefits
- Training,
- One-on-one coaching, and
- Exciting career opportunities.
Their employees are eligible for some or all of the following benefits, depending on location and status:
- Medical insurance
- Medical care reimbursement account
- Dental insurance
- Vision insurance
- Dependent Care Reimbursement Account
- Life insurance (basic and supplemental)
- Accident insurance
- Accidental Death and Dismemberment (basic and supplemental)
- Disability (short-term and/or long-term)
- Paid time off
- Holiday pay
- Training
- Tuition Reimbursement
If you got this page out of your search from Google, Yahoo, Bing,etc and you are looking for a career in Teletech, consider these great tips from an insider:
CORPORATE HEADQUARTERS:
9197 South Peoria Street Englewood, Colorado 80112-5833 U.S.A. If you got this page out of your search from Google, Yahoo, Bing,etc and you are looking for a career in Teletech, consider these great tips from an insider: Teletech Philippines |
1st Level, Bonifacio Technology Center
31st Street, corner 2nd Avenue
Fort Bonifacio Global City 1634
Taguig, Metro Manila
Teletech Pasay
Bldg. F, SM Corporate Offices
1000 Bay Blvd., SM Business Park
Pasay City 1300
Metro Manila
Monday - Friday 8:00 AM - 5:00 PM
Teletech Novaliches
Levels 1 & 2, Robinsons Place-Novaliches
Quirino Highway corner Maligaya Road
Novaliches, Quezon City 1123
Monday - Friday 8:30 AM - 5:30 PM
Teletech Cainta
Levels 2 & 3, Robinsons Place-Cainta
Ortigas Ave. Extension corner Felix Ave.
Cainta, Rizal 1900
Monday - Friday 9:00 AM - 6:00 PM
Teletech Pampanga
G/F Building 4, SM City Pampanga,
Lagundi, Mexico, Pampanga
Mondays - Saturdays 10:00 AM - 7:00 PM
Temporary Recruiting Office opens on January 14, 2008
TeleTech Site Dumaguete
Dumaguete Business Park
South Road
Calindagan
Dumaguete City, 6200
(beside St. Louis School-Don Bosco, across Robinsons Construction Site)
Monday - Friday 8:00 AM - 5:00 PM
Teletech Batangas
Level 2, Robinsons Metro
Araneta Avenue, Singcang
Bacolod City 6100
Negros Occidental
Monday - Friday 9:30 AM - 6:30 PM
Levels 2 & 3, Robinsons Place-Lipa
J.P. Laurel Highway
Lipa City 4217
Batangas
Monday - Friday 9:00 AM - 6:00 PM
Teletech in Cebu
Levels 1 & 2, Oakridge IT Center
880 A.S. Fortuna Street
Banilad, Mandaue City
Cebu
Monday - Friday 9:00 AM - 6:00 PM
Teletech in SM City Iloilo
Benigno Aquino, Jr. Avenue
Mandurriao, Iloilo City
5000 Iloilo, Philippines
Monday - Friday 10:00 AM - 7:00 PM
Teletech in SM City Bacoor
Gen. Aguinaldo cor. Tirona Highway
Barangay Habay, Bacoor
4102 Cavite, Philippines
Monday - Friday 10:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
178 comments:
i need the contact number for TELUS Philippines and Teletech cainta can you help me
Hi ! You may try to contact Teletech Cainta on 632 461 2075 and Telus Philippines on 632 638 9440. I hope that answered your query. Have a nice day!
still hiring? what are ur qualifications because im a college undergrad but im willing to learn...thanx
hey, i would like to ask if how much would be the basic salary from training up to the regularization of the employee... thanks hope you could answer my question
hi i've read something about the company itself, but i would like o know if how much would be the basic salary from training up to regularization of an employee.please do reply thanks.
hi i've read something about the company itself, but i would like to know if how much would be the basic salary from training up to regularization of an employee, and also for the health benefits are we allowed to enroll our dependents as well... please do reply thanks.
Hello..Salaries will always depend on the client and on the nature of your job. TSR's almost always get higher pay than CSR's since they do both job. As an employee, you are entitled to a health insurance and as far as I know,
Teletech takes a portion of your monthly due for your first dependent. You have to pay full for the rest. Trainees will receive lower salary until they are regularized. The compensation package they offer is better compared to others in the industry. Promotion based on meritocracy is wishful thinking. It's on paper, but like any other call centers, it doesn't happen on the floor. But hey, you'll get good training. They train well. Goodluck!
hI I WOULD JUST LIKE TO ASK IF YOU KNOW ANY COMPANY THAT ACCEPTS CALL CENTER AGENTS WITHOUT CONTRACT? I MEAN, CALL CENTER COMPANIES THAT ACCEPTS AGENTS THAT CAN RESIGN ANYTIME..THANKS
Hi! can anyone please let me know the contact number of TeleTech Lipa. I would really appreciate any information. kindly text me, coz i dont get to check the net often 09173350055 thanks in advance
can any body give me the contact number for teletect bacoor? thank you for the reply... ^_^
do you have a part time job at SM pampanga branch?
how bout contact number of teletech Robison's Novaliches? Can someone please post it. Thank you.
hello.. may i know what is the contact number of teletech iloilo?... thnx
Can anyone give me the number for Teletech in Bacolod city pls? Thnx
Hish!!! teletech .... is not for real!!! they let people expect for a good career but it turns to be a nightmare...So just a piece of advise STAY AWAY FROM TELETECH!!!
hi i need the contact number for Teletech bacoor, can you help me?
im a college student and looking for a part time job, i would just like to ask if teletech do accept part time job? and my target is teletech cainta branch. please reply. thanks.
hi. can anyone post the contact number of teletech novaliches HR dept.? i just want to follow up my application. Im done with my medical. It's been more than 2 weeks and i haven't heard anything from them.
hi there! can i ask if the teletech offer a part time job? and how much salary they can give? please i need your reply! or send it to my yahoo mail (villaj23fx@yahoo.com) thank you very much!!
I have tried applying for Teletech Sta. Rosa and they have called me already. they asked me if I'm still interested to work at the company. I said that I was studying then. I am still studying now, but I am thinking again of working part time or even full time if the schedule would allow me. Anyway, my question is, is there such thing as a part time job in Teletech?
you can send reply on my number hehehe 09166283314 or email address kathymang08@yahoo.com
if ever there's such job available in Laguna, Makati, and Alabang area, pls inform me. ^_^
Just wanted to know if you still need CSR at Teletech SM Bacoor branch. Thanx.
pwede po bang mag apply kahit na hindi ka masyadong magaling sa english? pero mas may skills naman sa computer? pwede po ba yun? sana masagot nyo po yung tanong ko. at khhit undergraduated lang.. salamt
pwede po bang mag apply kahit na hindi ka masyadong magaling sa english? pero mas may skills naman sa computer? pwede po ba yun? sana masagot nyo po yung tanong ko. at khhit undergraduated lang.. salamt
I believe the only the Lipa Site has that option. I'll keep you posted once I got the answer. BTW we're very grateful for all the benefits we received after the recent calamity. Teletech has been very supportive! Around 10 benefits at least were provided specially the basic ones. Best benefits I've heard so far!
pwede po malaman ang contact no. ng teletech sa may sm bacoor...?thanx pls rply asap..inquire ko lng po sana kung hiring p rin ngaun..
magulo sa teletech... trust me... they don't pay well... i'm actually working there now... at puro hassles lng nararanasan ko... kaso no choice kasi magpapasko mahirap walang trabaho at malapet lng cla sa bahay namen eh... pero if there was any other choice lilipat tlga ako...
i just want to ask if teletech is accepting a 17y/o. I am only 17 but I am a first year college student currently studying at the UST. I can speak very well in english and i can even type without looking at the keyboard. I don't want to lie about my age. I want to toke a part time job because i want to earn money so i could help my mom financially.
Hi...ask ko lang if teletech lipa are accepting HS grad applicant ..i badly need a job...im displaced worker... affected company namin bcoz of global ressesion..plz help...cmputer literate naman po ako..
i'm sorry but we do not accept minors.. you have to be atleast 18 to join our team.. try your luck maybe next year when your 18
ahm.. i believe right now especially in our site they no longer accept college undergrads.. try other callcenters na lang so that you don't have to feel rejected once they told you this requirement
I used to work here in Teletech a year ago, i worked for accenture handling at&t account. Salary here is much lower compared to other callcenters. I had a great time at first but lately everythings gone wrong, too much pressure in the operation, metrics are beyond your capability, and they classify people by numbers and not the quality of customer service..so even if you know that you did an exceptional service they would still terminate you if you are not meeting the numbers that theyre expecting. a shame coz i used to think that theyre better than others..thats why I resigned, and now im happy with my new job!! If you want to be happy dont apply here..lolz!! *peace* :)
hi.. ano po ang type ng exam sa teletech nova? exam muna or initial interview muna?
pls reply anyone who knows kinakabahan kc ako.. thanks!
Hi! It always starts with interview and ends with interview. Goodluck!
haaaay teletech
don't expect for annualization. that's all i can say.
Hi... Can anyone kindly tell me the correct contact number/s of Teletech Roxas located in Pasay, Macapagal HR?... Thanks in advance...
Hi! I need a telephone or cell phone number of Melissa Anne Castillo of TeleTech Lipa, HP Department. Can you help me get those numbers for employer reference? Thanks...
i want to know po sna ng e-mail ng teletech??? pra mae-mail ko resume ko thnks poh...
Just want to ask if there is Teletech in Pasig / Ortigas ? and contact number ? thanks for any reply / help that I could get from you.
no comment with regards to company policies. pagdating sa metrics, para kang lumulusot sa butas ng karayom. i'm with at&t acct and it's about to close na. in fact, its our lasy day today... hahaha... ewan ko nga ba.
Hi former agent here from teletech bacoor.. does any knows the phone number for the HR department?
Teletech bacolod is a good training grounds. teletech accepted you even without an experience, and gives you an opportunity to boost your career. i agree too many agents on teletech bacolod don't speak english that good. but thanks to teletech i now have an experience that i can use applying on other call centers that i want. so stop complaining people cause you really sound like a big loosers..
Hi, can you help me? I applied at Teletech Cainta last March 11. After the final interview I asked the interviewer how I did during the interview. She said that I did great, slurred a little bit and that I passed. She also said I should wait for a call sometime during March so that they can schedule my medical examination. It's already April 4. I mean, should I just let this go? Or should I try to get in touch with them or something? Do you know there contact numbers?
HI! Call them up. Back read and you will find Teletech Cainta's phone number
i've work in Teletech as a Talent acquisition specialist and I know the loops & holes of this company. I have multiple call center experience and so far to be honest, "TELETECH is the WORST" & "E-telecare (not stream) is the best." SYKES (not ICT) is OK too...
Hi.. I just want to confirm something.. One of the posts here says that AT&T account in Teletech is closing.. Is that true??
Hi. I had applied at Teletech Cainta last April 26, conducted and passed my final interview last May 4, I had already started my medical examination, but due to some reason I haven't been able to finish my medical examination that day so the doctor have just told me to come back tomorrow, May 11. Do you think they would still consider me? after the medical examination, what should I do next? I will wait for your kind response. Thank you. :D
Yes..just proceed to their lobby and inform them that you are done with your medical.
are u still hiring call center agents? im a college graduate.. no backgrounds in bussiness or sales, im a Physical therapy graduate. my friend told me about your branch at cavite. any infos? kindly send me a mail.. jade_bratt25@yahoo.com. tnks
I'd say that the worst recruitment process is with teletech. particularly bacoor branch. i dnt know if this is happening in other call centers, but recruitment process in teletech bacoor sucks! u wanna know why? i applied last year as a customer service associate. i was able to pass all the recruitment process including the technical point and was told to wait for a call for the medical sched. i waited for almost a month and within that period somebody called me if i was still interested working in teletech. hello! so yes i did told them i was still interested. i told them of my previous application and they checked my record, found out that it's still active and so i proceeded with the medical exam., waited again for 3 weeks! until somebody called to inform me that i was fit to work and that there will be an orientation for a certain account where i will be assigned to and that she will call me again to confirm the schedule. Until now nobody has called me yet. I even bothered to call and left a message for chai salvador who was out for lunch to follow it up, but there was no feedback up to this time. now tell me, how bad is that? Classic!
Hi! A friend told me that if one has worked abroad and decided to stay for good here in the Philippines, its not advisable to apply in a call center. How true is this? I for one is an ex-OFW and is planning to apply in Teletech but what she told me discouraged me. They say call centers would deny me of the oppurtunity to work there. I'd like to know please.Thanx!
the who says bad about chai salvador is blacklisted from most of the callcenters. i just forgot your name but i will post it here soon. if you could have been respectful,patient and sensitive enough,you could have landed the job! but good thing we did not hire you!
I want a straight to the point answer if possible. How much ba talaga yung first salary sa teletech? Regular or as trainee? How long is the contract they offer? If someone can answer this quickly and nicely I will go there right away! :)
TELETECH...hmm.. Ok naman. I worked here for 1 yr and 3 months as TSR! Training was great. Ang babait ng trainers lalo na si Glenn and marami kang matututunan. Pero ang ayaw ko lang dito eh yung mga Managers.(OM Fernando Gadong, OM Jeffrey Hanapon and SOM Marvin Rafael). Yes! name drop na kung name drop na to!! SOBRANG POLITIKA! Mantakin mong nagpropromote sila ng di naman derserving and take note di pa nagpeperform yung agent, napromote na sa REPORTINGS then may nakapagkwento sa akin na SALES CHAMP na tong agent na to at ginawang TL na lang yung SALES CHAMP dati at humingi pa ng favor yung Manager na turuan yung agent kung anong ginawa ng SALES CHAMP! WTF! Magpropromote kayo eh wala naman palang alam yung taong nilagay nyo sa pwesto!
in teletech bacoor their hiring process..is it really right that the one who conducting the initial interview..is still the one will conduct the final interview..i know that final interview will be conducted with the highest position..why it's like that?..is there no one available doing that...hmmppp..is it right????
hello to all teletech people out there..just want to ask how can i follow up my application as cca.i applied last jun7 in teletech bacoor.if im not mistaken.im still waiting for a call from them.they told me to just keep the lines open.i hope someone or anyone from teletech bacoor can help me..thanks my contact number 09153593030..godbless
hayzzzz teletech bacoor..!!!!
ITO NA ATA ANG PINAKA MALAKING "JOKE" NA CALL CENTER...
BEEN HERE FOR A YEAR ONLY AND I LEFT THIS SHIT HOLE.
WAG NA KAYO MAG-APPLY JAN SA TELETECH. WALNG KWENTANG KUMPANYA YAN.. WALANG ANNUAL APPRAISAL AT MAYBAYD KAPAG DRESS DOWN!! HAHA!! PATHETIC DIBA..
KINAKAHIYA KO NA NAG WORK AKO SA TELETECH.
Sa mga may bad experience dyan, wala naman perfect na company. Anyway, simple lang naman, if you don't like the system then get out. Sometimes nasa atin din naman, depende kung how do we want to see things (positive or negative). Like a glass of water, do we want to see it half full or half empty?
Sa mga may bad experience dyan, wala naman perfect na company. Anyway, simple lang naman, if you don't like the system then get out. Sometimes nasa atin din naman, depende kung how do we want to see things (positive or negative). Like a glass of water, do we want to see it half full or half empty?
hi! im from iloilo can i have the no. of your company in iloilo? i want to apply.
ano po ang number sa teletech taguif?
Does teletech bacoor offer better salary for applicants with previous call center experience? I'm actually located in Dasma, Cavite and considering a move. Reply would be very much appreciated. Thanks!
Is it still hiring on Novaliches branch?
I'm a college nursing graduate and a board passer too. :)
But unfortunately it's really hard to seek for a job related to our course maybe because we(nurses) are overpopulated. LOL :))
I am very eager to learn everything about being an agent.. Hope there someone out there who could help me in any way.
Thank you for those who will reply.
God bless :)
TeleTech is on the average as far as salary is concern. What I notice is they are investing more on people development (trainings, discipline, personal growth, work-life balance etc.)
hi teletech! i just want to ask if your interview with your applicants is as stressful as other call center companies?hope i could apply soon and be part of your company. Thank's and God Bless!!!
please email me the contact number of TELUS Philippines and Teletech cainta. thank you
"ahm.. i believe right now especially in our site they no longer accept college undergrads.. try other callcenters na lang so that you don't have to feel rejected once they told you this requirement"
If you stop pushing through because you fear being rejected, how are you going to make your dream happen? When my father applied as a seaman, he took a diving test. The test giver discovered that he didn't know how to dive/swim but still accepted him for the position because he said that my father had the enough will and courage to achieve what he wants. He then gave my dad a swimming course which my father took and learned in just a few days. Lesson learned?
I am looking for a job. I have experienced in call center before in overseas. I need to know if you are hiring and if you have an office nearby Las Pinas. Thanks.
ako di rin masyado sa english speaking i tried applying to teletech nova dahil may computer skills ako. kaso di pareparehas procedure nila dun. may iba inuna ang hands-on skills nila, ako inuna sa interview agad. malas naman!ung nag-interview sa akin di ganun ka-impressive magsalita tapos magcocomment sa yo na di ka masyado magaling sa grammar, di maayos ang phrasing, hello! sila nga e nakabisado na lang naman nila ang mga sinasabi nila dun noh. why give a chance to applicant na kahit pumasok man lang sa training and if talgang di ok performance e di saka ireject.
If you stop pushing through because you fear being rejected, how are you going to make your dream happen? When my father's friend applied as a seaman, he took a diving test. The test giver discovered that he didn't know how to dive/swim but still accepted him for the position because he said that my father had the enough will and courage to achieve what he wants. He then gave my dad a swimming course which my father's friend took and learned in just a few days. Lesson learned? ang ibang nag-aaply sa call center jobs sana maisip ng mga interviewee na naglakas loob ang isang applicant na mag-apply kahit di xa magaling mag english but he knows may skills xa at need lang to improve himself. so why give him a chance to improve?
may interviewee sa nova di naman ganun ka impressive magsalita. lahat sila nahasa lang din ang speaking skills nila sa work so why give chance to the applicant na konti lang naman diprenxa sa english pero may technical skills naman na maimprove ang speaking skills?
may interviewee sa teletech nova d impressive magsalita, di malinaw magsalita tapos magcomment xa na sa grammar ng applicant. sayang ung technical skills ng applicant kung di naman natry at bagsak agd sa interview.pede naman madevelop ang speech sa training. sila nga andun dun lang nadevelop
hello ask lang kung pwede makapasok ang mga 2nd yr. College undergrads??..konti lang ang alam ko sa english..and i know na kelangan ng improvement and I have no experience yet about this job, just my friend encourage me to apply in the company in Cainta branch, (dati na syang nagtrabaho jan and nasa Seimens na sya), I know some basics about computer. And another thing..anu-anong klaseng test ba ang itatake if you are the applicant?...from First to final??...or it depends to the interviewee?? thanks
do you have part time job near U-belt?
Those college graduate who are tired hopping from one call center to another may try applying for a career in the Philippine National Police, serve & protect the public, and make difference. Reqs: 21 to 30 years old, college grad, 5'2 for female and 5'4 for male with eligibility etc. The salary for lowest rank is around P16,000 EXCLUDING the allowances and benefits. Go to nearest Police Station for additional information or visit PNP.GOV.PH...by concerned citizen
I've worked in teletech Bacoor for almost 3 yrs, even I didn't expect that I will last more than a year on that company but because of the convenience of the location I did, salary is fair, bonus is too hard to earn, no salary increase annually no matter how good you perform, no promotions for deserving agents, lucky for those who are close to the MANAGERS and TL's that gets promoted even unworthy, no respect for employees, no respect for tenured agents, they terminate tenured agents as if they didn't help the company from the start, MANAGERS treats people like slaves, metrics soars skyhigh everytime the agents reach the goals, Tech support agents become sales agent, its like your useless if you dont gain REVENUE or SALES each and everyday of your life in TELETECH BACOOR, which in the first place is not your JOB because you applied for TECH SUPPORT, most of all "no appreciations" I finally surrendered and said to myself "this is enough and I will resign" and so I did, and up until now there is NO REGRET. :)
I've worked in teletech Bacoor for almost 3 yrs, even I didn't expect that I will last more than a year on that company but because of the convenience of the location I did, salary is fair, bonus is too hard to earn, no salary increase annually no matter how good you perform, no promotions for deserving agents, lucky for those who are close to the MANAGERS and TL's that gets promoted even unworthy, no respect for employees, no respect for tenured agents, they terminate tenured agents as if they didn't help the company from the start, MANAGERS treats people like slaves, metrics soars skyhigh everytime the agents reach the goals, Tech support agents become sales agent, its like your useless if you dont gain REVENUE or SALES each and everyday of your life in TELETECH BACOOR, which in the first place is not your JOB because you applied for TECH SUPPORT, most of all "no appreciations" I finally surrendered and said to myself "this is enough and I will resign" and so I did, and up until now there is NO REGRET. :)
I am a graduate of BS Nursing and I am a registered nurse..most or should I say all of the call center companies see nurses in general that we all are irresponsible and are most likely to have lots of latenesses and absences..i'm hurt by the fact that I am not one of those they considered as bad employees and still they see me as like them..i just hope that they will realize that not only nurses can o that and also not ALL nurses are irresponsible and cannot do a job well..DO NOT GENERALIZE..
Hi Good day!
I just passed all the assessments and passed the final interview on February 15, 2011(Tuesday) at TeleTech-Pasay(MOA) but unfortunately they said that there are still no available slots for the account that they gave us and that they are going to give us a call maybe after a week or so. I just want to ask how long will it take for me to wait for them to call because I don't want to be jobless and I'm pretty excited in working at your company I hope you can answer me back as soon as possible. Thank you so much have a nice day!
hi ask ko lang pano ba ang hiring process nila dito? and how much salary? alam neu ba king ano mga account sa teletech cainta? and shift... please let me know.. Thanks..
Im so interested to apply in Teletech so pls give me the chance to work ..
sa mon MP interview na ako sa teletech MOA di ko alam kung itutuloy o hidni dahil sa mga negatives na narinig ko gali sainyo. pls do help me :((
i agree with one of you na nag-post...it really depends on how you see things kasi wala talagang perfect call center nor company for that matter... i used to work for teletech but it wasn't that bad... yung salary was not as great as the offers from other call centers na nabalitaan ko pero the training was great... sa account na napuntahan ko maayos din naman kasi established na rin...
sa mga bitter jan, i know you have your own reasons pero don't be biased...
sa mga naghahanap ng phone numbers, google nio lang sa net... or mag-walk in na lang kayo..goodluck!
i just want to apply as a call center agent. 24 yrs of age. male. i may not be good enough to speak english but i can be a good follower..does any call center companies accept college level 1st year degree only..even others here comment that teletech are just like these just like that...or salary wanst good.. too low..for me its not important if the salary is low i just want experience from a call center. i need to boost my self esteem to make a big self confidence. for what am i capable of doing..i had been into different companies and its proven what i am capable of...kindly inform me if anyone can refer me to a call center. teletech is one of my choice..metro manila base i need a job..a job that can hired me not more than 2 months because i just rent a house...pls anyone can help me here is my email add. kiosskylorhcann_14@yahoo.com or my smart # 09302501288
your response is highly appreciated
Kung matatanggap man kayo sa teletech bacoor, walang kwenta ang management. may isang TL pa, magnanakaw! ahente ninakawan.. pati company ninakawan ng Sodexho! over.. kilala mo sarili mo bakla! haha.. wag kayo sa teletech.. walang growth, kahit gano ka kagaling!
H! im nursing student,Find for a part time job.Still hiring..pls..reply.anamarieleyma@yahoo.com.
Hi i applied in this company last week..right after the final interview they asked me to have my medical examination and im done with it..after that medical exam i went back to recruitment area and they said they'll make a call for my training which also i was told to have it on the next week but then they moved it to May because of some reason..im so eager to work right now but they scheduled me 1month away from my application..i wish to apply for another company that will offer early start but bcoz im done with my med exam i cant do so,i had my xray exam which is supposed to be once in 8months only..if i apply for another company then i will have another exam..plssss do something to make my training schedule early..your action will highly be appreciated,tnx
I need to know the exact location of Teletech branch in Batangas if there is.
teletech is a good training ground. they will train you and hone you into someone you never thought you would be. i had worked for a while there and im proud to say that ive been one of the best products teletech has made.unfortunately though, there are sups there who doesnt even know the acct that well like agents and senior reps do yet they pretend like they're untouchables.seeing herself like she's the best sup ever. i hope that you would come to your senses. if you dont want your agent to be under performance management, better choose to coach your agents well. dont yell and dont demand at them like you are so perfect because you know that your just as good as a probationary agent in terms of knowledge. the only difference is you are using a supervisor's tool and that title is attached to ur name. teletech would be best without you sup FZ.this is for teletech located in sm city in mandurriao.
Hi I need to know the email address of Teletech Cainta Philippines. Thanks!
Hi! I am planning to apply at Teletech MOA this coming june or july. I just don't want to stay at home and do nothing since I won't have any subjects to enroll this coming semester. I'll have my diploma on November. I just want to ask if I'm qualified? I'll wait for your favorable response. thanks you.
I am retired and 62 years old. I worked in a foreign bank for 27 years then for a call center as Consultant in Recruitment and Hiring for 6 years. I am interested in a project hire basis as I know my age is not suitable for a permanent position. I will appreciate your output on this.I live near your Cainta branch.
There's this new BPO firm in Ortigas which gives 15k per month as a starting salary. The good thing is this is a day job because the parent company is in Japan. I forgot the name but i believe they transferred to another office near Richmonde Hotel and I think they only changed their name but with a direction to be a BPO firm. Anyone knows this?
you should be proficient in english of course. with at least 2 years education in college.can type an avg of 25 words per minute. then you're good to go.
Hi guys, I used to be a QA for teletech nova and I can say that the company is not inherently bad. Its programs are geared towards people development (they even let you do six sigma on teletech university) though the pay is, in my opinion, below average. It's actually the (mis)management people who messes it up. Our superiors treated us like carabaos (even if the system's down, we get no target adjustment; they opened OTs that were unapproved by HCD so it was not paid; they surprise us with drastic changes at the start of the month without consultation etc) and they have zero people management skills. A number of us left already with a hope of returning one day and finding more employee-oriented managers.
haay nku,,,sobrang tgal mgprocess ng teletech nova,,,its been 2 months of waiting for a callback,,,nkkbwct n!!!!!!!!kng hnd lng mlpt s bhay....
grbe tlga!!!!!feeling p mxdo ung ibang interviewer!!!fuck shit!!!
hi! i am really interested in working at Teletech (bacoor). is there anyone can tell me if Teletech is accepting High School Graduate applicant? thanks...
are you guys (Teletech) accepting High School Graduate applicant?
i will appreciate any response! thanks..
are you guys(Teletech) accepting High School graduate applicant?
i will appreciate any response :)
-mark cyril garcia from cagayan valley:
i applied once sa teletech nova had that interview and so with that examination and luckily had a high score i thought,then i was not able to come the next day as i was instructed to come by an agent.due to some impt. matters so with that i was not able to work for the company..and now i want to apply again and take the exam once more.what would be the best thing i should do ma'am/sir??
-09057111167. thanks for the reply..
omg. reading all the comments below gave me a bad impressions about the company. I recently applied, passed the initial assesment and interview and still waiting for a call back. Yun din ang sinabi saken just keep ur lines open. How long should I wait? Siguro will try applying na sa iba. :D
Hello!! i hear that the TeleTech cainta is hiring for a call center agent how's its true??? i am willing to apply in your company and i would like to know what kind of requirements should i prepare for the interview? is it OK that i will go to your company and the only thing i have is my resume? pls reply to my post teletech. Merci beaucoup!!!!!!!!!!!!!!!!!
http://callcenterlovepainandbetrayal.wordpress.com/
Hi! I applied in TeleTech and gone through interview and examination which i passed ( i guess ) and was told to take medical examination the same day and gave me a list of requirements ( SSS,TIN,NBI etc.). My question is should i wait for them to call me or should i go to the office to inform them that i finished my medical exam and present them the requirements? I hope you can answer my question..
Yes. You got to go back and let them know you are done with the medical and bring whatever requirements they require. Cheers!
hi! nag apply ako dito sa Bacolod site nang Teletech...sabi nang HR na pasa ko daw lahat nang assesments nila...maghintay nalang daw ako nang kanilang call for the schedule of my final interview..three weeks na po hindi pa ako nakatanggap nang kanilang tawag. Yung time na yun ako nalang isa ung natira sa lobby...lahat pinauwi tapos may card sila mag retake daw sila sa isang exam na hindi nila napasa...ako lang yung hindi binigyan nang card...
anu ba ibig sabihin nun? nakapasa ba talaga ako maghintay nang call nila??? o hindi ako nakapasa???
o baka no hiring sila ngayon sa bacolod? kasi sa jobstreet wala akong nakitang post galeng sa teletech e...
????
Hi, I currently have a problem with my medical clearance for employment in Teletech Pasay. I was supposed to submit it today, July 27, 2011, but sadly, the specialist who should be assessing me is on leave for the mean time. I'm waiting for teletech to call me regarding this. Do you think that delaying this, to possibly up until Aug.1 can be a ground for the cancellation of my employment? My orientation is scheduled on Aug.5 if that would be any help. Thanks for the answers!
hi .. i just wanna ask about the requirements needed to passed in your company... ?? and about the age ???please can you help me ????
nawalan na ko ng gana pumunta sa interview ko bukas sa teletech nova!! kinabahan ako,., lalo na ng nbasa ko mga post nio,., npasa ko na lahat ng exams then babalik ako tomorow for the interview!! any tips nmn po!? anung klaseng tnong ba meron dun?? :((
TELETECH ROXAS SITE HINDI NAGBIGAY NG BACKPAY! LAHAT NG NUMBERS NG TELETECH INCLUDING THEIR TRUNKLINE WALANG SUMASAGOT! NAPAKA SARCASTIC NG HCD. WALANG KWENTA KAPAG BACKPAY NA MGA CORRUPT!!!
pwede po ba jan ang hindi mxado gud in english?!!!!!!!!!!!!!!! 09353146795
wag na
Ive stayed with this company for almost 2 years.
Napaka walang kwentang call center. Especially ROXAS SITE.
Sobrang panget ng facilities. Sira sirang upuan. Madaming surot. gross! may daga pa! Mainit pa. Eto lang yata ang callcenter na sobrang pinagpapawisan kme. Anu to? Factory? Kadiri pa, may ipis yung water dispenser!
Health benefits? nako! co-payment pa! i dont recommend this call center.
I agree that TeleTech is one of the best call centers in the Philippines. The facilities are great than some other people say and technology is up-to-date. Benefits are more than an average employer in the country. It keeps growing and growing. I applied through TeleTechJobs.com.
Can I please have the comp SSS number of Teletech Roxas as I am currently signing up for SSS online? Thanks alot.
,i've red all the positive and negative comments but i still want to try.. I was just wondering, i had an interview at Teletech Nova las wednesday, i failed the initial interview because i was struggling with my english communication. The interviewer said that, they,re looking forward to see me after 2mos., I just have to practice my grammar etc. etc. BUT, a day after Teletech called me, the girl assessed me through phone, afterwards told me that i passed her interview. I was scheduled on monday (i think, for another exams or i don't know :)) I'm still wondering, but hoping to finally pass everything there..
Goodluck! For whatever it is...It is still worth trying.
With the attitude you have. Good thing di ka napromote!:D
I know...I'm not with Teletech anymore..and it's been awhile :)
TELETECH BACOOR SUCKS! WHATS GOOD AND WHATS BAD? GOOD POINTS: PROXIMITY - KUNG TAGA IMUS,BACOOR,DASMA KA LANG ANG SARAP BUMYAHE AND THEY HAVE NICE REVENUE,LAHAT NANDUN NA KASI SA LOOB NG SM MALL SYA LOCATED. BUT THE BAD THING HERE IS: MABABA ANG SAHOD, WALANG PINAGKAIBA SA JOLLIBEE, PROVINCIAL RATE PERO LOCATED SA SM "CITY BACOOR", DAMN! MERONG PROMOTION! GANDA NG JOBTITLE - DADAGDAGAN ANG TRABAHO MO PERO GANON PA DIN SAHOD MO. TECH KA NA, SALES KA NA, COLLECTIONS PA, BASTA ANG DAMI ALL-AROUNG KUNG BAGA. DAMING T.L NA KUPAL. AT OM NA MANYAKIS WALA NA KO SA TELETECH 3 MONTHS NA, NA TERMINATE AKO SA PAGBROWSE-WITH OUT VERBAL WARNING, PAPEL KAGAD! GALING KAY MARY-UNANO NG CLEAR!. TANGINA AGENT NYA NGA HND NYA MASAWAY SA PAGGAMIT NG CELLPHONE EH, HND NYA DIN MAPATUPAD E.O.P PERO OK LANG SAKIN SANA NAGING PATAS SILA NGAYON, DAPAT KINAUSAP NYA MUNA KO.BAGO NYA KO PAPELAN.AND STILL NOW IM CALLING TTECH PARA KUNIN BACKPAY KO,PERO WALA PA DIN YUNG BACK PAY KO. YUNG PHONE NUMBER NA BINIGAY SAKIN NG SIKYO EH HND NAMAN GUMANA. SO USELESS.. HND NMN AKO MAKAPUNTA KASE MAY WORK NA KO. SANA LANG MAKUHA KO YUNG 13TH MONTH KO,TAX RETURN, AT LAST PAY KO. TTECH ADVISE KO LANG. KONTING PROFESSIONALISM, MASABI LANG NA TELETECH KAYO BULOK NMN PAMAMALAKAD NYO PWE!
TELETECH BACOOR SUCKS! WHATS GOOD AND WHATS BAD? GOOD POINTS: PROXIMITY - KUNG TAGA IMUS,BACOOR,DASMA KA LANG ANG SARAP BUMYAHE AND THEY HAVE NICE REVENUE,LAHAT NANDUN NA KASI SA LOOB NG SM MALL SYA LOCATED. BUT THE BAD THING HERE IS: MABABA ANG SAHOD, WALANG PINAGKAIBA SA JOLLIBEE, PROVINCIAL RATE PERO LOCATED SA SM "CITY BACOOR", DAMN! MERONG PROMOTION! GANDA NG JOBTITLE - DADAGDAGAN ANG TRABAHO MO PERO GANON PA DIN SAHOD MO. TECH KA NA, SALES KA NA, COLLECTIONS PA, BASTA ANG DAMI ALL-AROUNG KUNG BAGA. DAMING T.L NA KUPAL. AT OM NA MANYAKIS WALA NA KO SA TELETECH 3 MONTHS NA, NA TERMINATE AKO SA PAGBROWSE-WITH OUT VERBAL WARNING, PAPEL KAGAD! GALING KAY MARY-UNANO NG CLEAR!. TANGINA AGENT NYA NGA HND NYA MASAWAY SA PAGGAMIT NG CELLPHONE EH, HND NYA DIN MAPATUPAD E.O.P PERO OK LANG SAKIN SANA NAGING PATAS SILA NGAYON, DAPAT KINAUSAP NYA MUNA KO.BAGO NYA KO PAPELAN.AND STILL NOW IM CALLING TTECH PARA KUNIN BACKPAY KO,PERO WALA PA DIN YUNG BACK PAY KO. YUNG PHONE NUMBER NA BINIGAY SAKIN NG SIKYO EH HND NAMAN GUMANA. SO USELESS.. HND NMN AKO MAKAPUNTA KASE MAY WORK NA KO. SANA LANG MAKUHA KO YUNG 13TH MONTH KO,TAX RETURN, AT LAST PAY KO. TTECH ADVISE KO LANG. KONTING PROFESSIONALISM, MASABI LANG NA TELETECH KAYO BULOK NMN PAMAMALAKAD PWE!
pwede po ba ask help sa teletech bacoor kasi ilang beses na po punta ng punta jan mom ko pinagtataguan po ng mga kapatid ko ako lng po lahat sumusuporta sa kanya pati sa isa kong kapatid. teacher lng po ako at 5k ang sweldo ko. sila, isang CSR, isang TSR. binabalewala po ng guwardiya ang mama ko.
What can I say.. TeleTech is the most stable BPO company. They focus on Knowledge and People Skills Development. They give out competitive salary- means if you want to have higher salary and be promoted, prove them that you are worth it. For those who commented Bad things about TeleTech, most of them are terminated because of not performing and meeting their metrics. TIP guys! No company will waste money in someone who is not worth paying for. You are hired to work and finished the task given to you, not to complain!
No company is perfect. You'll definitely enjoy working with other company kasi ka start mo lang. tumagal ka lang ng 2 years dyan, for sure we'll see another post nman na yang current company mo ang sinisiraan mo tulad ng ginawa mo sa TeleTech!! who needs people like you. Remember Guys! working is all about proving what you can do and what else can you do. don't be contented of just hitting your metrics, best solution is to exceed it if you really want to be commended and promoted. problem kc specially sa may mga call center experience is nagmamalaki masyado, they think they are good enough but in reality they are not.
about sa back pay guys. dont be sobrang excited... we know na pera nio yun. and we are doing evrything to process it nasabihan nman cguro kayo na 45 to 90 days ang processing ng backpay nio dba... don't be excited. ikaw na may lakas manira sa TeleTech hayok ka pang kunin backpay mo. what kind of employee are you?! goodluck nlang sa new work mo... and definitely bka pagsisihan ng company na pinasukan mo na nahire ka pa nila.!!
Hi I would like to ask kung may alam kayong call center na natanggap ng part-time? preferrably makati or pasay. please please please.. i would like to study next sem so i would like a part-time call center job... Thanks!!! :)))
i am a job hunter and about to apply at Teletech, at first i was quite shock because of many negative feedback from ex call center agents. Personally, I am grateful for Teletech because of they has showed social responbility... years back i remember Teletech sponsored our ATRIEVE's foundation's project, they support the foundation for the blind on producing our concert at UP Theathre, for fund raising.before they provide computer seminars and equipping, so how can i believe to these negative comments, when i myself witness the goodness of them.
hi! i applied in teletech cainta last week and the good thing is i pass all the exams and interview then they require me to have medical exam and they said that once they have the result they will just call me for the job offer.however its been a week of waiting and yet no call from them, I really need a job right now, im thinking of applying in other call center companies but i still have a pending application to them, should follow up my application or just find another companies? please help me.. tanx
If they have not called you, it simply means that there isn't an available job for you right now. But that doesn't mean that there won't be any in the coming days. If they asked you to take the medical exams, it simply means that they are expecting to hire agents soon. You can wait for them or you can go to other call center.
thank you so much for the advise sybill.. God bless you.
I worked at Teletech Pasay for 8 months before and my account there was an Australian Account. At the start, I was very impressed having a salary of 15K plus 1K meal allowance since it was my first employment. Time flies, I realized how bad this company is. I will provide different scenarios to justify this. 1. Allowances: At the time you signed the contract, your only allowance is 1K Meal Allowance. If you enter regularization, you got an "amazing" additional PHP 500 Rice Allowance. That's it. 2. Overtimes: Time Keeping System of Teletech is the infamous Kronos which has a capability of defaulting your overtimes into UNAPPROVED OTs. Unless it will be pulled out by your Supervisors and make them APPROVED OTs that will be the time they can be credited to your payslips. For 8 months, I had 2 disputes for these OTs. You might say because some TLs are sluggish but come to think of it, isn't it MANDATORY for them to credit it immediately for example you had long calls after shifts? 2. PTOs: This company is offering 30 days Paid Time Outs compared to usual companies offering 15VLs and 15SLs. Some may perceive it good but allow me to explain that it is not the case all the time. There are times especially during weekends that we had these called "avail times" where for several minutes or even hours not a single call would come in. What Teletech would do is to FORCE YOU DO EARLY OUT at the expense of your credits. For example in an 8 hr shift, you were pushed out 4 hrs prior, the remainder 4 hrs will still be paid but deducted from your credits. Remember that accrual for credits is 1.25 days/month only, hence it is serious if they would do this every weekend. 3. HMO: Single Status? Forget enrolling your parents to their HMO because their "company customized Maxicare" doesn't accommodate it. 4. Performance appraisal or Quarterly Bonuses? Annual Increase: NONE strictly speaking about scorecard. In my australian account: Perfect attendance, passed all my QAs and AHT lower compared to standards (which makes my scorecard always run 4.0+ monthly), I have my monthly bonus of 1,200-1,600. Look and check with other call centers and you would understand the frustration. (By the way, the last incentive that I had was pro rated since I was about to resign, it's P800, they did not include it to my back pay.) 5. Queue? Definitely! Why? Because of incorrect staffing and the random implementation of PTOs. For example, 7am to 4pm schedule, at around 1PM it will start to get avail by 10-15mins. The OSC will start issuing PTOs to those who had shifts from 5AM-2PM and 6AM-3PM. If you belong to closing shift group, you are dead LITERALLY. The OSC is from Teletech Bacoor sometimes he would allow them to go on AUX (meaning no taking of calls but paid phone hours) and flagged us in Teletech Pasay to compensate for increasing # of calls. Before I resigned, there was approximately 10 incidents that I was the last agent in our site (this is not an exaggeration, and is serious). PTOS are issued to make mandatory day offs also. There was even a week (weekly schedule is being followed) that I only have to go to work 3days/week. This practice resulted to alot of my teammates losing all of their VLs and SL credits. Imagine the scenario if you would get really sick, then you don't have a choice but to have your monthly wage deducted...
5. Labor Work: Oppressing. We started our Line of Business to Retail Sales Support Postpaid Mobile Phones. We are catering "phone and postpaid plan" dealers selling to their customers support like activating the phone, customizing their plans, integrating internet access, overriding unapproved applications, referring to collection agencies for unpaid debts and answer disputed charges for calls, texts and internet. SUPER AGENT? Hehe. OOOPPS. They did not stop there. They wanted us to be SUPERB100X AGENT because 2 months prior finalizing my days, they upgraded us to telephone, internet and cable support. ALL OF THIS WITHOUT A SINGLE CENT INCREASE. Imagine the scope of work you need to do above and multiply it after the upgrade. By the way we are dealing with corporate and consumer accounts. 6. Equipments: It's a big folly that we have flat screens in Pasay. IT IS ONLY FOR TLS. If you are a starting or even a tenured agent, you would have a sluggish PC with POP UPs (this is based on 30+ PCs that I experienced. We are constantly moving to different parts of the building so I know how do they perform. Not mentioning the chairs which are limited and non-adjustable. If you happen to be with AT&T you got a brighter side in this aspect ALONE because they have faster PCs and better office chairs. 7. VL approval: Due to exhausted PTOs and the company managing your credits, it would be very hard to file VLs. It is required to raise your intention at least 1 month ahead but the result will be most of the time within the week of your designated dates. 8. Cafeteria: There is only one cafeteria in Teletech Pasay. It usually depends on the concessionaire but the variety is definitely lacking. You might be thinking of going to SM MOA but considering the duration of walking back and forth plus the immense size of MOA, it is not practical for an hour lunch. 9. Training: It might depend on the trainer. It is NOT true that Teletech holds best trainings. Expect training schedule is very erratic, changing weekly by opposites of day and night. 10. RECENTLY MANDATORY OT: If you get hired into an Australian Account in Teletech Pasay, better rethink first before you sign the contract. The attrition was too high after the "upgrade to SUPERB AGENTS" that all remaining agents in our LOB has a mandatory 1 DAY OT per week. Though it's dayshift imagine working 6 days/week, queueing, and higher chances of OTs being left unapproved (due to their Knonos system)
Anyone from Teletech Pampanga?
totoo ba yung claims ni lestat? kasi magstart na ako this april 10 2012.. nakakatakot naman ata..
Anonymous said...
totoo ba yung claims ni lestat? kasi magstart na ako this april 10 2012.. nakakatakot naman ata..
April 1, 2012 6:10 PM
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what's your account? baka mamaya ka-wave kita/kasama na kita... :)
This call center sucks big time. They can't even update their numbers on their site. The number 552-9730 doesn't even work. They won't pay extra for OTs. Very slow in processing almost anything.
hi just applied in teletech Pioneer Mandaluyong, i passed all the exam and interview pero sabi po hintayin ko daw yung tawag ng Opps for validation, binigyan na din ako nung for med.exams, what does it mean po ba? hired na po ba ako or what?
You are Officially hired after you sign a contract :)
ive been working in teletech for almost 5 years. yung 4 years sa teletech bacoor which is still awesome for me. kahit totoo lahat ng comments na nabasa ko still teletech is one of the best call center. mabait naman ang om's at som marvin but yes politics talaga. Si som marvin napaka maka agent nyan. nasira lang naman ang lahat nung dumating si chris gonzales. hayop yan!!!!
Lahat ng negative comment na nandito ay TOTOO!!! Hindi lang ito limited sa Aussie Acct. Pati sa ibang accounts din... Yung ipis sa dispenser, totoo din. Dagdag ko lang yung ipis sa Coffee Vendo. Yuck talaga!!
i've been with ibm which is my first call center job for 9months...take phonecalls for the account concord (united airlines reservation)for 6months then afterwards being transferred to a non voice account, email support for continental airlines... i transferred to telus..been hired for theri most prestigous account which is the name itself, telus mobility...but since i am planning to move to lipa for good..im plannin as well to work with your company... here's my number... for immediate hiring...im availabale on monday for interview... 09327996524
may drugtest po ba sa teletech? nag apply po kse ako and for medical na, i just want to know kase i have an insomnia and im taking Valium for my sleeping problems, may drugtest po bang kasama sa medical nila?
Hi po, Good day. I'm planning to work in TELETECH cainta too. Any good & bad comment or advise po please.
Hello - Well recruiters in Cainta I would say are really friendly and accomodating. Kahit lahat halos sila lalake. Di ka maasiwang lapitan sila kase lahat sila nakasmile and mababait. I'll start my training this JULY and excited ako.
I DONT CARE sa mga negative feedbacks na nababasa ko kase kanya kanya naman tayong issues! Masyado lang atang ngfeeling mga yan kaya ganyan na lang sila magcomment. Time will come na ibabad mouth rin nila ung papasukan at mapapasukan nila.
ITO LANG yun, nakatulong sainyo ang Teletch at imbes na ganyan kayo sa kumpanya, mag thank you kayo dahil binigyan kayo ng chance kahit AMPANGIT ng UGALI Nyo..
Un lang.. Excited na ko!!!
Hi! I just had my resume sent via taleo.net 2 days ago. However, I havent't receive any response yet. Does it mean I'm not qualified? Or will it be an advantage if I apply directly at the local office?
Hi all! I also I applied here in Teletech which is located at UP Ayala Techno Hub and I am a cc beginner. Recruitment process was ok however just have to be prepare for the long period of waiting:) I was told that I passed and they give me a slip for medical and they told me to let them now when I am done with my med and before I left the recruitment office I was told to keep my line open and they will give me a call..ngeeek say what?? I never ask anything after hearing "keep my line open and they will give me a call" call for what? why give me medical slip to do my med? I don't understand the process! This is my first time applying jobs here in Phils and sorry for my ignorance but I have friends work in a call center and they told me I am good however I am curious with this huge question mark that " why I have to keep my line open" and they will call after giving me med slip? what is this mean? confused me bigtime.
Teletech IS NOT ACCEPTING Nursing graduates again NATIONWIDE. I just applied, the interview went great, but I didn't get past that because of my course. So nursing grads, it doesn't mattter if you want to work in Teletech and if you're hardworking and responsible, just find some other company that doesn't DISCRIMINATE.
I have just tried calling the teletech cainta branch , and the one who took my call has no heart :-( I am calling from abroad ang begging for somebody I even asked him if I can leave a message because this call is an emergency not a simple chit chat BUT STILL no heart .. THANK YOU , someday you´l´l have your own emergency I hope that THIS WILL NOT HAPPEN TO YOU
Hi. Anyone here from Teletech Sta. Rosa? I'm planning to apply there. Any tips and comments will be really appreciated.
Hi. Anyone here from Teletech Sta. Rosa? I'm planning to apply there. Any tips and advice would really be appreciated.
lol bat dito kayo nag popost for job? may jobstreet :))
Hi, I've been working for convergys for 2 years now. if you want to have a paid training and good compensations, contact me at 09268047595.. :) have a nice day and i'll refer you to someone i knew in HR.. CVG will take care of you.. :)
hi.. just wondering if you accept undergraduates w/ voc course of com - sci? i tried nco and passed the exams & the final interview but i thought about it hard and it's just too far from my location.. im coming from bacoor btw.. you can contact me at 09162242423 thanks :D
Stay away, very far away from Teletech. Napaka-oppressive ang kumpanyang ito! Bastos, at walang pagpapahalaga sa workforce nila. Kaya napakataas ng attrition rate ng kumpanyang ito kumpara sa iba. Sa loob lang ng wala pang 6 months naubos yung mga ka-batch ko. WALANG SALARY RAISE sa kumpanyang ito, WALANG appraisal. Magre-resign na rin ako, hintayin ko lang yung susunod na sweldo ko.
Stay away, very far away from Teletech. Napaka-oppressive ang kumpanyang ito! Bastos, at walang pagpapahalaga sa workforce nila. Kaya napakataas ng attrition rate ng kumpanyang ito kumpara sa iba. Sa loob lang ng wala pang 6 months naubos yung mga ka-batch ko. WALANG SALARY RAISE sa kumpanyang ito, WALANG appraisal. Magre-resign na rin ako, hintayin ko lang yung susunod na sweldo ko.
I agree with a post made last 2012. Teletech as a company is good. While the salary is average and there is no annual increase, there is a Pay for Performance or P4P bonus monthly if you are doing well. The problem lies within the supervisors or Team Leaders and also with the Operations Managers. They are hungry for power and there is too much politics in the organization. The atmosphere is relaxed and more than anything else, the relationship between colleagues, no matter how hypocrite most of them are, is something that you will miss once you get out of this company. I have just resigned 3 days ago because I had a problem with my supervisors and operations manager whom I believe did not practice good business ethics in name of 'service level' and 'billable hours' but looking back at my one year stint with the company, this is an isolated case or shall I say negligible, considering the number of people that the company has provided jobs in the community.
I applied and hired at Laguna site for Telstra account but I resigned recently after less than a year. This is an awful company to work for. There are metrics but there's no performance appraisal which means no raise at all. The management is negligent on employees health. They will force you to work even though you're obviously sick.
4 months lang ako dito.lunkot ng sahod eh! tagal pa ng backpay.2 buwan na.yaw pa nila ibigay un no.nila para hindi ako pabalik balik ano ba no. nila?sa payroll?salamat.
++ Hi Guys!
Nakaka - asar naman mabasa ung mga bad comments about TeleTech. I am working right now in TeleTech for 8 months and what I can say is, TeleTech is a good company. May be not "Very" good, but its good :D
1) Hiring and T.A's -- Accurate and Approachable. OO mag hihintay ka nga (thats what an applicant SHOULD do but they will not leave you hanging on nothing.
2) HCD and Office assistance - yeah! ung sa cainta minsan masungit sila but its ok. approachable pa din naman and accurate din in all questions asked.
3) Facilities - FACILITY NG TELETECH CAINTA for me is the BEST!! always minemaintain and always mabango.
4) Training - Trainers here are so kind and helpful. Kung Nesting ka na, they'll never leave you. (nung nesting namin, pumayat un trainer at floor walker namin kaka-assist) hehehe..
5) Metrics - hmmm.. ok lang.. lahat naman ng metrics mahrap.. thats why its a metrics. kaya nga ma-achieve ng iba, why not ikaw? meaning theres something lacking in YOU! ahaha.. in terms of metrics, actually client ang nag dedesign non.. hnd teletech. And kung meron mang seperate na standard metric ang TeleTech, those metrics are being implemented as well in other companies. Hello!
6) System, ETC. - maybe naiirita lang ako dun sa term na "tech support but then doing sales". I am actually working for an Aussie account and were trained for different four Line of business with no salary raise but we are not taking it as a negative one kasi pag na trained ka sa ibang LOB, ung latest LOB mo un na ung regular na calls na makukuha mo, pero pag queueing ung mga old LOB mo, syempre naka less prio ka dun so makakakuha ka ng call (para lang makatulong mabawasan ang queue). And dun sa tech/sale thing, hindi naman mabigat un gagawin mo, hindi ka naman mag se-sale eh, tatanungin mo lang kung interested sa ibang product kapag "oo" ipasa mo sa sales pag ayaw end the call na. pag nag sale ung lead na pinasa mo incentive din un. Soft Sale lang naman un people!
7) TL's and OM's and SOM's? -- TL's? ay sooooo nice!!! ang babait ng mga Tl namin.. cguro 8 out of 10 ung mabait na tl. OM? ok sila. creative and so funny. nakikisama sa agents. SOM? .. no comment. di ko sya masyado kilala. hnd kasi sya expose haha..
8) Job Scope? -- ok lang. kerri naman !
9) OSC - KUPAL TALAGA SILA, hahah. sila lang panget na asset ng teletech. what best is, hindi uso ang split off. mag split off ka lang pag my changes na gagawin sa sched mo.
10) Salary -- madali ang trabaho dito compared to other company, less pressure kasi hindi queueing, day shift pa at hindi mahigpit sa AHT. "Petiks" actually, so ung salary, cguro ok na din. Reminder : kung mataas ang sahod na offer sau, magtaka ka na. hindi mag babayad yan ng malaki kung madali ang trabahong ibibigay sau.. dito sa teletech, madali ang work so un salary ay reasonable na sa work load. mareklamo lang tlga un iba. di kuntento.
11) Promotions - napakabilis. as long as ung last 3months na stats mo ay pasado, gora ka na mag apply sa higher position pag my opening.
LAHAT NG COMPANY MY PULITIKA!! dont be such a douschebag.
12) nakalimutan ko na.. hahah !!
basta, ok na to sakin.
minsan nga naiisip ko, bakit pa ko lilipat sa iba?, dito sa teletech, minsan lang kami mag queue, tapos ok na ung sinasahod namin, tapos hindi pressure. tapos ung atmosphere ng opps area, ok na ok, hehe..
**cguro ung madami complain, masyado lang sila mataas nag expect sa company kaya ganun sila.. advice lang ah.. kung mag aapply kau, wag masyado mataas ang expectations para hindi uminit ulo nyo AT!! wag reklamador. hehe.. byes|!!
++ Hi Guys!
Nakaka - asar naman mabasa ung mga bad comments about TeleTech. I am working right now in TeleTech for 8 months and what I can say is, TeleTech is a good company. May be not "Very" good, but its good :D
1) Hiring and T.A's -- Accurate and Approachable. OO mag hihintay ka nga (thats what an applicant SHOULD do but they will not leave you hanging on nothing.
2) HCD and Office assistance - yeah! ung sa cainta minsan masungit sila but its ok. approachable pa din naman and accurate din in all questions asked.
3) Facilities - FACILITY NG TELETECH CAINTA for me is the BEST!! always minemaintain and always mabango.
4) Training - Trainers here are so kind and helpful. Kung Nesting ka na, they'll never leave you. (nung nesting namin, pumayat un trainer at floor walker namin kaka-assist) hehehe..
5) Metrics - hmmm.. ok lang.. lahat naman ng metrics mahrap.. thats why its a metrics. kaya nga ma-achieve ng iba, why not ikaw? meaning theres something lacking in YOU! ahaha.. in terms of metrics, actually client ang nag dedesign non.. hnd teletech. And kung meron mang seperate na standard metric ang TeleTech, those metrics are being implemented as well in other companies. Hello!
6) System, ETC. - maybe naiirita lang ako dun sa term na "tech support but then doing sales". I am actually working for an Aussie account and were trained for different four Line of business with no salary raise but we are not taking it as a negative one kasi pag na trained ka sa ibang LOB, ung latest LOB mo un na ung regular na calls na makukuha mo, pero pag queueing ung mga old LOB mo, syempre naka less prio ka dun so makakakuha ka ng call (para lang makatulong mabawasan ang queue). And dun sa tech/sale thing, hindi naman mabigat un gagawin mo, hindi ka naman mag se-sale eh, tatanungin mo lang kung interested sa ibang product kapag "oo" ipasa mo sa sales pag ayaw end the call na. pag nag sale ung lead na pinasa mo incentive din un. Soft Sale lang naman un people!
7) TL's and OM's and SOM's? -- TL's? ay sooooo nice!!! ang babait ng mga Tl namin.. cguro 8 out of 10 ung mabait na tl. OM? ok sila. creative and so funny. nakikisama sa agents. SOM? .. no comment. di ko sya masyado kilala. hnd kasi sya expose haha..
8) Job Scope? -- ok lang. kerri naman !
9) OSC - KUPAL TALAGA SILA, hahah. sila lang panget na asset ng teletech. what best is, hindi uso ang split off. mag split off ka lang pag my changes na gagawin sa sched mo.
10) Salary -- madali ang trabaho dito compared to other company, less pressure kasi hindi queueing, day shift pa at hindi mahigpit sa AHT. "Petiks" actually, so ung salary, cguro ok na din. Reminder : kung mataas ang sahod na offer sau, magtaka ka na. hindi mag babayad yan ng malaki kung madali ang trabahong ibibigay sau.. dito sa teletech, madali ang work so un salary ay reasonable na sa work load. mareklamo lang tlga un iba. di kuntento.
11) Promotions - napakabilis. as long as ung last 3months na stats mo ay pasado, gora ka na mag apply sa higher position pag my opening.
LAHAT NG COMPANY MY PULITIKA!! dont be such a douschebag.
12) nakalimutan ko na.. hahah !!
basta, ok na to sakin.
minsan nga naiisip ko, bakit pa ko lilipat sa iba?, dito sa teletech, minsan lang kami mag queue, tapos ok na ung sinasahod namin, tapos hindi pressure. tapos ung atmosphere ng opps area, ok na ok, hehe..
**cguro ung madami complain, masyado lang sila mataas nag expect sa company kaya ganun sila.. advice lang ah.. kung mag aapply kau, wag masyado mataas ang expectations para hindi uminit ulo nyo AT!! wag reklamador. hehe.. byes|!!
do you offer back office position?
Im planning to apply as an agent in Teletech Nova anytime soon and those negative comments doesn't really have an effect on my enthusiasm in doing so. True or not, all I can say is: Hmmmmm...Challenging! I like..hehehe.
hi, i need the contact number of HCD at teletech novaliches. can anyone help pls.. thanks :)
hi! you can contact TeleTech Novaliches at 4612011 or email your resume at hotjobs@teletech.com :)
Anyone here got the number for teletech Bacolod or their HCD? Thanks
How long does the training for csr's last? And how long is the probationary period? Thanks!
How long is training for csr's and how long is the probationary period? Thanks!
i applied at teletech last june 28 and i stopped after my online exam, told me they will just call me, did'nt say why, i've waited for 3 weeks already but still, i haven't recieve any call from them. Can anyone please tell me why its like that? Do i have to re apply or what? i don't wanna waste my time to go there and ask
hi pwede po bang mag apply bilang non voice dito sa teletech bacoor
oh di naman kaya voice pero local calls lang?
hi pwede po bang mag apply bilang non voice
o di nman kaya voice pero local calls lang?
hello for all call center agents ..im looking for at&t customer care /technical support on at&t that can handle unlocking apple iphones out of warrsnty that locks on their carrier....my business travelling overseas online buy and sale ...i have those iphone i buy in ebay mostly locks on at&t i know you guys can help me about that...we can make business about this we can unlock 100plus iphone everyday...contact me jonas1sales@gmail.com or 09986364435 ....for interested i will give best offer..
Un talaga basta call crnter. Di lang teletech ung ganun.
Kaloka mga comments about teletech...my interview pa naman ako sa monday..buti nlng my google search ko agad..goodluck teletech Its more fun working abroad:D
ask ko lang po kung hiring po ba ngayon ang Teletech SM Pampanga..
I've been calling the wholeday teletech Iloilo but it seems they dont have an operator..laging operator machine ung sumasagot... may i know the contact # please...wla sa website eh... ty
goodluck sa mga ppasok dto .. a hell of experience ,,,kawawa un mga ka team ko dti na nndto pa .. walang growth ,, puro dispute!! bago i update ang tax stat mo 10 years ,,, bastos pa mga tao sa hcd... sa tagal ko nagtrabaho dto wala mnlng increase ,, ibbigay sayo pringles ... pati boy bawang ,, hahaha goodluck ,,
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