If you are looking for a call center ran by a Filipino, that's ePerformax. The chairman of the Board is a Filipino while the President and CEO is from the United States. Both personalities has gained numerous awards and successes from their own companies until the partnership.
ePerformax Contact Centers is a corporation owned by Performance Consulting Group of the U.S., in partnership with Transnational Diversified Group (TDG) of the Philippines,
ePerformax started to venture into the Philippines in 2002. TDG is a 30-year old Philippine company that invested to 28 companies which employ over 8,000 people in service-oriented positions who are exported to companies such as Disney Cruise Line.
Their call centers in Makati City and Cebu City have over 2000 agents providing Inbound and Email Customer Service, Technical Support, 3rd Party Call Quality Monitoring and Assessment, Data Collection and Verification, along with a number of back office processing operations, for six major U.S. companies.
Business Processing Outsourcing Services
- Third Party Quality Monitoring
- Research & Data Mining
- Database Maintenance
- Records Management & Processing
- Document Imaging
- Data Entry & Transcription
- Claims Processing
Contact Center Voice Services
- Inbound Customer Service
- Inbound Technical Support & Help Desk
- Inbound Sales - Up-selling & Cross-selling
- Outbound Business - to - Business
Contact Center Non-Voice Services
To apply for a job at ePerformax, you will have to visit their website , and go to "Career Opportunities". Only thru that section will they respond to any employment opportunities.
ePERFORMAX Contact Centers (PHILIPPINES)
2nd Floor, BPI Buendia Center
Senator Gil Puyat Avenue
Makati City, Philippines 1200
3rd Floor, JY Square IT Center 1
Lahug, Cebu City, Philippines 6000
ePERFORMAX Contact Centers (USA)
8001 Centerview Parkway, Third Floor
Cordova, Tennessee 38018