ClientLogic is a leading international business process outsourcing provider in the customer care and back office processing industries. The company is among the top five global call center providers, managing more than 140 million customer interactions in 2003. The company’s main headquarters is in Nashville, Tennessee.
Still in the phase of expansion in the Philippines, ClientLogic has already made itself to be one of the top call centers fast expanding its operations. They are currently employing almost 2,000 individuals in its main office in Ortigas Center, Pasig City. They also have another facility in Baguio City at the Baguio Export Processing Zone which has more than 1000 employees, and will be expanding to another 600-seater site. ClientLogic is a subsidiary of Canadian diversified company Onex Corporation and operates in 53 locations in 12 countries throughout North America, Europe and Asia.
- Customer care
- ClientLogic provides customer service, sales and technical support which include tracking customer information across multiple channels.
- Back-office processing
- ClientLogic offers comprehensive, back-office services, order and payment processing, eCommerce, catalog, continuity services and rebate processing activities.
- ClientLogic’s right-shore strategy focuses on consistently providing the right products and services to the right customer-type from the most appropriate geographies.
ClientLogic Corporation Baguio
Loakan Road, Peza Complex
Baguio City 2600 Philippines
ClientLogic Corporation Pasig City
22/f Wynsum Corporate Plaza,
Emerald Ave, Ortigas Center
Pasig City, Metro Manila,
860 - 0111