Call Center Industry : Are We Supposed To Enjoy It?

This is one news I gathered from BBC news -UK. Check it out:

T-Mobile urged to keep Scots jobs

More than 400 TSC staff working in Larbert and Greenock face the axe

The Scottish Government is calling on telecoms giant T-Mobile to ditch plans to move hundreds of call centre jobs to the Philippines.

Alex Salmond faced claims that Scottish staff were being "dumped" in favor of a "cheaper overseas" option during First Minister's Questions on Thursday.

About 300 out of 500 staff employed by Telecom Service Centres (TSC) in Larbert face losing their jobs. A further 118 jobs at a call centre in Greenock are also at risk.

MR. Salmond voiced "disappoinment" at the planned redundancies and said it was no reflection on the workforce.

The government, including Enterprise Minister Jim Mather, has been closely involved in the issue.

"The workforce is rightly angry that they have been dumped for a cheaper overseas option after years of dedication."

Michael Matheson MSP

"Mr. Matheson is writing to the company of T-Mobile to argue the case to retain this business in Scotland,," Mr. Salmond said.

Source : BBC NEWS UK

Well, guess what? We were desperately hiring agents to fill up the 800 seats for T-Mobile just last month. Good business for us. While the world is feeling the itch of the global crisis, we are moving forward, getting big.

Áre we supposed to be happy that a lot of great companies in the world are turning to us for manpower? While it is true that we are enjoying the turn of events, it somehow bothers me that other people from other countries are not so happy with it.

I need your opinion on this, please post your comment down below and I will publish it as soon as a I can.

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