Orchid Cybertech Services Inc.

Orchid Cybertech Services Inc., is a subsidiary of TPG Telecom Limited (ASX: TPM), an innovative market leader in the Australian telecommunications industry. With sustained growth the company has become a dynamic and integrated force providing innovative voice, internet and data solutions through one of the largest networks in Australia. Their own network infrastructure has significant investment being built from a broadcast television base, and today includes fixed line, fibre and wireless services connecting voice customers.

You may visit their website at http://www.tpg.com.au

Job Openings at Orchid Cybertech Services, Inc. 

Technical Support Representative

Technical Support Team Leader

Sales Representative

Customer Service Team Leader

PHP Developer

Cisco Certified Help Desk Agent

Quality Specialist

Payroll Processor

Orchid Cybertech Services Address

15F Robinsons Equitable Tower Ortigas Center Pasig City

Day Shift Call Center Jobs in The Philippines

I’ve had my time working on graveyard shift. In the Philippines, most of the call center jobs are on night shift since most of the programs which are outsourced here are based in the united States.

While I was earning a lot working at night, I came to a point where I realized, it wasn’t worth it anymore.

Let me share with you the pros and cons I considered, which led me to hunt for a day shift call center job.

Advantages of Being on a Graveyard Shift

• Higher basic pay
• Additional 20-30% night differential pay
• No traffic

Disadvantages of Being on a Graveyard Shift

• Less sleep. It is very seldom that I get to sleep for at least 6 hours.
• My social life has become a thing of the past. My family life is also sacrificed since normal people are awake while I was asleep and vice versa. Or, even if I am awake most of the time, I just can’t find the strength to have fun with them due to lack of sleep.
• Risky. Everytime I walk out of our house at night, I am always at risk of being held up, harassed, raped, or even killed, if you come to think about it. Most road accidents happen at night.   
• Higher transportation expenses. Most of the time, taxi is the only available means of transportation.
• I never enjoyed my rest days because everyone is either in school or at work.
• I can’t plan on anything because my schedule was always unpredictable.

To sum it up, I felt more like a robot. I had no life. I had more money, sure. But it doesn’t serve its purpose anymore.

So here I am now, talking all day long with Kiwis (New Zealanders). My shift usually starts at 6 AM. By 3 PM, no one is on the floor anymore. No work on Christmas, New years, Holy Weeks and Sundays. I am now thinking of enrolling to that photography course that I have always dreamed of. I have more time with my family because we end the day at the same time. I earn less, but I have a life now.

To those who are looking for day shift call center job, look for call centers with Australian or Asia Pacific accounts. Even if it’s a technical support job that requires 24 hour shift rotation, believe that most of the time, you will be on a dayshift. Australia is only 3 hours advance to Manila time. Peak hours are during the day, for the obvious reason that they are awake when we are, and asleep at the same time that we should.

And just to make it easier for your day shift call center job hunt, check out these call centers:

·         24/7 Customer Care – Australian account

·         Orchids Cybertech – Australian account

·         Teleperformance – Australian account

·         Transcom – Australian account

·         Acquire Asia – Australian account

·         Sykes – Asia Pacific account

IBM Philippines – Asia Pacific account

Transcom

Transcom is a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate. Their broad service portfolio supports every stage of the customer lifecycle, from acquisition through service, retention, cross and upsell, then on through early and contingent collections to legal recovery. Through their global network, they provide service in any country where their clients have customers, accessing the most appropriate skills and deploying the best communication channels in the most cost effective locations.

What Transcom offers to their employees

Competitive salaries and benefits

Incentives linked to personal performance and the results you deliver for their clients

Regular performance reviews linked to personal development plans

Consistent training and objective coaching

Friendly and fun working environments

Job Openings at Transcom

Customer Retention

Customer Service

Technical Support

Transcom Canada Location

Barrie, Ontario

110 Dunlop Street, W.

Canada L4N 4Y4

T: 1 905 323 3939

Brockville, Ontario

100 Strowger Blvd

Canada K6V 5J9

T: 1 866 232 6834

Chatham, Ontario

745 Richmond Street

Canada N7M 5J5

T: 1 866 842 4551

Cobourg, Ontario

Northam Industrial Park Bldg #13

739 D'Arcy St. PO Box #276

Canada K9A 4K8

T: 1 800 351 5938

London, Ontario

148 Fullarton St., Suite 400

Canada N6A 5P3

T: 1866 399 1415

Montreal, Quebec

1980 Sherbrooke West, Suite 640

Canada H3H 1E8

T: 1 866 322 1788

Oromocto, New Brunswick

Oromocto Business Complex

281 Restigouche Road

Canada E2V 2H2

T: 1 866 744 0503

Owen Sound, Ontario

1600 18th Avenue East

Canada N4K 5N3

T: 1 866 787 3288

St. Catharines, Ontario

80 King Street, Suite 300

Canada L2R 7G1

T: 905 323 3939

Sault Ste. Marie, Ontario

24 Second Line Road West

Canada P6C 2H9

T: 1 800 869 5427

Toronto, Ontario

703 Evans Ave, Suite 200

Canada M9C 5E9

T: 1 877 637 2615

Transcom USA Location

Lafayette, Louisiana 1819 Moss Street

Northgate Mall

USA 70501

T: +1 877 637 2615

Niagara Falls, New York

1000 Young Street

Tonawanda, New York USA 14150

T: +1 716 743 2024

San Antonio, Texas

6660 First Park Ten, Tech Center

San Antonio, Texas

78213

T: +1 877 637 2615

Cloud 10 Corporation, A Transcom Company

6786 South Revere Parkway

Suite 100

Centennial, CO 80112

T:  + 1 303 952 3215

Transcom Philippines Address

Transcom Center Building

Las Fiestas Road,

Frontera Verde Compound,

1600 Pasig City, Metro Manila

T: +63 2 702 2400

Lopue’s South Square, Araneta St., Bgy.

Tangub, Bacolod City,

T: +63 34 444 3140

Amigo Terrace Hotel and Mall

Corner Iznart and Delgado Streets

Iloilo City

T:  +63 33 509 2061

    

Ascend Asia

Ascend is one of the fastest growing sales and marketing service providers catering to both national and international corporations, suppliers, and producers. Ascend’s leadership in the industry and strong management team, combined with its impressive track record of growing client businesses are the pillars of their operations.

 Ascend Asia's clients include telecom, healthcare, insurance and financial services, outsource providers, consulting, hospitality and communications companies, among others

 Job Openings at Ascend Asia Call Center

They are looking for people who are not satisfied with how things are. They  need people who are performers, achievers – Talented young individuals who are dynamic, flexible and willing to move forward.

 They seek learners who gather knowledge and possess a boundless curiosity. They seek leaders who take risks and people who practice optimism. Ascend Asia like people who desire a challenging career in a company that values and rewards superior performance.

Ascend Asia is currently looking for:

Call Center Representatives

QA Associates

Team Leaders

Processing Assistant

Php Programmer

 Contact Ascend Asia at

Ascend (Asia) Worldwide

Marketing Solutions Inc.

14/F Burgundy Corporate Tower

252 Sen. Gil Puyat Ave.

Makati City, Philippines 1226

Contact: 893.10.13

Fax: 403.90.66

Ascend Worldwide Group

Pacific Office

5335 S. Decatur Blvd. #A160

Las Vegas, NV 89118

Contact: 702.430.7802

East Coast Office

7th Floor, 1230 Avenue of the Americas. 7th FL. New York, NY 10020

Contact: 786.228.9050

Before proceeding to that exciting job opening at Ascend Asia, prepare yourself with the following great tips from an insider:

·         Beating Tough Questions On A Call Center Job Interview

·         Enhance Your Technical Skills to Win that Job

·         Don't Stammer, Enhance Your Communications Skills

·         Philippine Labor Code for Night Workers

·          

Alorica

Trusted by leading Fortune 500 and government agency clients, Alorica is an innovator in outsourced Contact Management Solutions for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors.  Alorica offers a wide range of call center services designed to help you create, cultivate and maintain your most precious asset—your customer relationships.

The company was founded in 1999 by Andy Lee. Since its founding, Alorica has experienced continued and progressive growth both internally and through the acquisition of other customer contact services companies throughout the U.S. and abroad. The Alorica Family of Companies now includes Ryla, PRC, and, most recently, the addition of Advanced Contact Solutions (ACS) (now named Alorica Pacific Rim, Inc.) based in the Philippines.

Call Center Jobs Available at Alorica

Alorica recognizes that their responsibility to their call center agents goes beyond the workplace. That’s why they offer a comprehensive benefits program designed to support the health, wellness and financial security of their employees, from full medical coverage to generous paid holidays and vacations. Alorica’s benefits program is a vital component of their total compensation package, providing a firm foundation for today—and ensuring their agents and their family a healthier, brighter tomorrow.

Once you get a job in Alorica, you will enjoy these great benefits, which include:

Comprehensive Health Care

Medical/Prescription Coverage

Dental Coverage

Vision Coverage

Flexible Spending Accounts

Health Care Account

Dependent Care Account

Survivor/Disability Benefits

Life Insurance

Short-term Disability

Long-Term Disability

Financial Plans

401(k) Retirement Plan

Paid Time Off

Paid Time Off, Holiday Pay

Paid Training

Additional Benefits

Tuition Reimbursement

Flexible Schedules

Sales Commissions (position specific)

Employee Recognition Programs

Employee Referral Bonus

Direct Deposit

National Discount Programs

Note: The programs listed above relate to U.S. associates only; programs outside of the U.S. may be different in scope. Your eligibility for the mentioned benefits may vary according to your employment status and/or length of service

Current Job Openings at Alorica

Alorica is currently seeking bright, motivated individuals to join their team of call center agents. Qualified candidates have exceptional communication skills, a fierce drive to succeed, and a genuine passion for helping people.

To learn about current career opportunities at Alorica, please visit them at:

Alorica Corporate Headquarters

14726 Ramona Ave., 3rd Floor

Chino, CA 91710 U.S.A.

Phone: 909-606-3600

33rd Floor Wynsum Corporate Plaza

Emerald Avenue, Ortigas Center, Pasig City

(Three blocks behind SM Mega Mall B)

27th Floor IBM Plaza

Eastwood Libis, Quezon City

(beside Citibank Plaza)

Before proceeding to that exciting job opening at Alorica, prepare yourself with the following great tips from an insider:

·         Beating Tough Questions On A Call Center Job Interview

·         Enhance Your Technical Skills to Win that Job

·         Don't Stammer, Enhance Your Communications Skills

·         Philippine Labor Code for Night Workers

·         

What is a Medical Transcriptionist?

According to the American Association for Medical Transcription, a medical transcriptionist interprets oral dictation by physicians and other healthcare professionals and records the content in a written form (either print or electronic), while editing simultaneously to produce a grammatically correct document.

A Medical Transcriptionist must have:

Knowledge of medical terminology, anatomy and physiology, disease processes, signs and symptoms, medications and laboratory values

Excellent and proven skills in English usage, grammar, spelling, punctuation, style, editing and proofreading

Excellent listening and typing skills

Knowledge of medical transcription guidelines and practices

Ability to operate word processing equipment, dictation and transcription equipment and relevant computer software

Ability to understand and apply relevant legal concepts

While most of the above can be learned from training program or course, there are other attributes that an ideal MT should possess, such as the ability to work under pressure and meet deadlines within time constraints and the ability to sustain a high level of concentration for long periods. A good MT should also be meticulous, thorough, and trustworthy.

What is Medical Transcription?

Medical transcription is the process of transcribing reports dictated by physicians to create health records. These reports include patient histories, physical examination findings, consultation notes, operative reports, diagnostic results, discharge summaries and progress reports, among others.

Source: Paramedix

Paramedix

Paramedix is one of the leading Medical Transcription business process outsourcing (BPO) service providers in the Philippines, offering unique solutions to medical business needs in the US and UK. They deliver accurate and timely medical transcription at the most competitive rates with the assurance that the highest security and quality standards are applied to each transaction. Paramedix provides a range of turn-around-times to suit your individual needs, all with a rigorous ISO compliant quality management system and six sigma quality methodology as standard to ensure that every commitment is met. Clients use the user-friendly system and HIPAA compliant workflow solution designed and developed by Paramedix to ensure an uninterrupted and secure service. All their medical allied staff are highly qualified, having undergone an extensive four months in-house training program before commencing transcription work using the latest US training techniques.

Paramedix Medical Transcription Job Offer

Paramedix is continuously recruiting for people to join their growing organization. If you would be interested to learn more about a career please free to contact their Human Resources department through email at careers@paramedix.biz.

Currently, Paramedix has the following available career openings:

•  Medical Transcriptions

•  Team Leaders

If you are interested, contact Paramedix at:

PARAMEDIX, INC.

Rosario Arcade,

LimKetKai Center,

Cagayan de Oro City,

Philippines

Telephone Nos.

US Tel: (+1) 310 601 8402

UK Tel: (+44) 121 288 3550

Phils Tel: (+63) 88 856 2241