CUSTOMER SERVICE REPRESENTATIVE

Description

Customer Service Representatives serve as a direct point of contact for customers providing information in response to inquiries about products or services.

Duties

  • Customer Service Representatives handle general questions and complaints.
  • They are bound to keep records of transactions and update and maintain databases of information.
  • Their duties may also involve educating customers on products and services offered, matching product benefits with customer needs
  • Customer Service Representatives must at all times find a resolution to a problem, if there is.
  • Most customer service representatives use computers and telephones
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6 comments:

  1. AnonymousMay 7, 2011 at 7:21 PM

    hi,im currently working but as a temporary.i am looking for a job that would last and has a good compensation.hope you can provide me one.thank you.,.God bless

    ReplyDelete
  2. AnonymousSeptember 6, 2011 at 9:56 AM

    that's why there are tips for you to look for job by yourself.

    ReplyDelete
  3. mjanneNovember 5, 2011 at 6:16 PM

    just want to ask if teletech is accepting a part timer..?

    ReplyDelete
  4. AnonymousMay 20, 2012 at 7:51 PM

    i am wishing that i will also be part of the industry when i get at 18

    ReplyDelete
  5. UnknownJanuary 18, 2013 at 11:34 AM

    \i just want to ask if teletech is accepting a student part-timer?

    ReplyDelete
  6. UnknownJanuary 18, 2013 at 11:36 AM

    hi, good day, im currently studying and i want a part time job.

    ReplyDelete